Senior Clinical Application Specialist

Paxeramed Corp

The job requires someone who is energetic and wants to be involved in a fast paced and exciting environment with growth potential.

RESPONSIBILITIES:

• Serve as a software expert to clients and internal team members.
• Conduct webinars and workshops to demonstrate and provide technical expertise, support and training to clients as it relates to PaxeraHealth applications remotely and on-site.
• Create presentations, videos and other training materials as required for webinars, workshops and training sessions.
• Interfaces between clients/potential clients and company development team, skillfully forwarding pertinent suggestions and ideas to development for inclusion in future enhancements of software.
• Participate in the product development process. (As Application Specialist, you will gain unique insight into the needs and issues facing clients which is knowledge that is part of the important feedback loop to the product management and quality assurance teams identifying product gaps and ensuring high quality deliverables.
• Develop and manage software documentation and technical support content including user manuals video-based tutorials and training tools.
• Attend conferences and exhibitions, meet with clients and demonstrate PaxeraHealth medical imaging solutions. Help with the product setup process as well as provide product presentations to customers and visitors during trade shows.
• Work together with technical teams and user groups to solve clients problems with available technology including hardware, software, databases and peripherals.