Senior Contract Manager

SITA

Employer Active

Posted 8 hrs ago

Experience

10 - 15 Years

Job Location

Amman - Jordan

Education

Bachelor of Business Administration(Management)

Nationality

Any Nationality

Gender

Not Mentioned

Vacancy

1 Vacancy

Job Description

Roles & Responsibilities

ABOUT THE ROLE:

Be a key part of creating and shaping a new team that brings together cross-functional departments to accelerate business growth. This role will focus on building collaboration, driving strategic initiatives, and ensuring alignment across diverse functions to deliver measurable impact. In addition being accountable for the end-to-end management of specific contracts and/or key customers in support of business objectives and business growth throughout the life cycle of the contract. Accountable for delivering and implementing the full range of contract activities following contract management best practices policy and process throughout the organisation in support of standard tailored or complex bids during pre-sales and post sales phases.


WHAT YOU WILL DO:

Team Formation & Leadership

  • Lead the creation of a new cross-functional team, ensuring representation from key departments.
  • Define team structure, roles, and responsibilities to maximise efficiency and collaboration.

Stakeholder Engagement

  • Act as the central point of coordination between departments such as Sales, Marketing, Product, and Operations.
  • Facilitate communication and decision-making to ensure alignment and timely execution.

Performance & Impact

  • Set clear KPIs and success metrics for the team.
  • Monitor progress and report on outcomes to senior leadership.

PRE SALES

  • Be the main contractual interface to internal and external customers.
  • Prepare and approve contract documents for legal review or support preparation of contractual documents depending on the complexity of the deal.
  • Review understand and manage customer contract(s).
  • Support the bid team to work within the requirements terms and conditions of the contract to meet contractual obligations and commitments- both on behalf of SITA and the client.
  • Support the resolution of issues linked to contractual / process issues.
  • Help identify assess and manage contractual risk as part of the bid team.

POST SALES

  • To be the subject manager expert for each contract under their responsibility.
  • Help identify assess manage and resolve contractual risk as part of the project team.
  • Identify and document potential contractual breaches / exceptions by either SITA or the client and address with the project team to mitigate risk.
  • Assist project teams account teams billing and relevant parties to support correct invoices for all services
  • Key link to Billing & Finance to produce ad hoc one off invoices via billing process.
  • Lead the project team to work within the requirements terms and conditions of the contract to meet contractual obligations and commitments - both on behalf of SITA and the client.
  • Lead responses to change notices with impact on cost and time and terms and conditions.
  • Lead the negotiation of changes and disputes and keep contract documentation up-to-date as a result.

Desired Candidate Profile

Qualifications

  • +10 years of proven experience in leading contract negotiation and execution in a Telecommunication or IT company in an international context.
  • Legal background is welcome but is not compulsory.
  • Ability to clearly explain legal concepts and to firmly protect SITA contractual interests.
  • Strong experience in performing contract review and risk assessment
  • Extensive experience in managing structuring, positioning, and negotiating complex contracts.
  • strong command in English language

PROFESSION COMPETENCIES

  • Accuracy and Attention to Detail
  • Commercial Acumen
  • Contracts Management & Administration
  • Contracts Review
  • Cross-team integration
  • Managing Risk
  • Negotiating
  • Networking
  • Partnering for Clients' Success
  • RFP experience
  • Sales Closing and Agreements
  • Technical Writing/Documentation

CORE COMPETENCIES

  • Adhering to Principles & Values
  • Communication
  • Creating & Innovating
  • Customer Focus
  • Developing Talent
  • Impact & Influence
  • Leading Execution
  • Managing Performance
  • Results Orientation
  • Teamwork

EDUCATION & QUALIFICATIONS

  • Minimum Bachelor's Degree but ideally Business Management Degree Finance Degree.

Company Industry

  • IT - Software Services

Department / Functional Area

  • Contract Management
  • Estimation
  • Tendering
  • Quantity Surveying

Keywords

  • Senior Contract Manager

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SITA

At SITA, we keep airports moving, airlines flying smoothly, and borders open. Our technology and communication innovations power the success of the global air travel industry. You ll find us in 95% of international airports, working closely with over 2,500 transportation and government clients.

Each partnership brings unique challenges, and we thrive on delivering fresh solutions and cutting-edge tech to keep operations running like clockwork. We don t just move the world forward we re proud to be recognized as a Great Place to Work by our employees and certified in most of our growing locations.

Here, we feel empowered, supported, and inspired to grow. Are you ready to love your job? The adventure begins right here, with you, at SITA.

Read More

https://careers.sita.aero/jobs/9628?lang=en-us&previousLocale=en-US