Senior Credit Controller Abu Dhabi Ports

Implement the credit policy by regularly checking the credit report and flagging any high-risk customers.

• Proactively manage debt collection on assigned portfolio accounts and maintain proper communication with customers to ensure smooth collections.
• Manage assigned accounts by ensuring payments are booked and allocated accurately. Reconcile SOAs regularly to ensure proper records are maintained.
• Issue statements of accounts to customers using established guidelines.
• Review requests for payment plans and implement them accordingly.
• Be the focal point for customers and coordinate internally to answer queries and resolve disputes in order to facilitate payments from customers.
• Prepare working file for bad debt and ECL provisions, Coordinate with treasury and collection for any payment received.
• Eliminate non-value activities and seek automation for repetitive tasks.
• Have a strong systematic approach towards dunning processes.