Senior Director of Product Management

HungerStation

Growth Strategy & Execution

• Define and execute a comprehensive growth strategy, encompassing customer acquisition, retention, and monetization.

• Oversee initiatives such as subscription models, pricing optimization, incentive programs, and customer engagement.

• Lead experimentation and A/B testing to drive conversion, engagement, and lifetime value (LTV).

• Partner with Marketing and Data teams to optimize customer acquisition costs (CAC) and retention efforts.

Core Product Strategy & Customer Experience

• Define the long-term product vision and strategy, ensuring alignment with overall business goals.

• Own the end-to-end customer journey, driving feature development to maximize user satisfaction and retention.

• Oversee the core product roadmap, prioritizing work for maximum customer value and market impact.

• Partner closely with Engineering, UX/Design, and Data teams for seamless, high-quality product delivery.

Operational Excellence

• Drive innovation in core business systems, complex workflows, and data-driven operational tools.

• Optimize key business processes to improve speed, cost-efficiency, and overall stakeholder satisfaction.

• Collaborate closely with Operations and cross-functional teams to drive efficiencies at scale.

Leadership & Team Development

• Build, mentor, and lead high-performing product teams across Growth, Fintech, and Fulfillment, as well as the product leaders for those areas.

• Foster a culture of innovation, customer obsession, and data-driven decision-making.

• Align cross-functional teams, ensuring seamless collaboration between product, engineering, marketing, finance, and operations.

• Provide strategic guidance and career development support for product managers and team members.

Stakeholder Management & Influence

• Serve as the key product leader, aligning stakeholders on priorities and driving cross-functional execution. Act as end to end owner.

• Communicate product strategy and roadmap to executive leadership, ensuring buy-in and resource allocation.

• Advocate for customer needs and translate business goals into impactful product solutions.

• Represent Growth, Fintech and Fulfillment in strategic discussions and decision-making processes, advocating for the resources and support needed to execute the strategy.