Senior Engineer - GIS Product Testing & Customer Inspections

Lucy Electric

Job Purpose

Management of working of GIS products testing department including PPA and generation of test certificates
Managing the testing during the customer inspection
Management of customer complaints communication, investigations, and closure reports
Ensuring adherence to the quality standards keeping in mind the health and safety aspects
Carrying out activities pertaining to investigation of complaints, preparation of First Investigation Reports (FIR) for the site returned units, implementation of ECN s, process audits, collection and circulation of PPA data, leak data and high voltage test data
Liaising with various departments to effectively carry out the function of testing and pre-dispatch inspection.


Liaise with Supplier QA & Fabrication issues pertaining to quality of bought out items and fabrication respectively
Impart training to new recruits and upgrade the skills of the existing personnel in product testing team
Monitor the activities of the testing personnel and ensure that they carry out the test as per the Quality Control Instructions
Raise requisition/communicate the requirement of new testing instruments
Manage the calibration of instruments/equipment s for GIS products from third party as well as in-house
Manage verification of jigs & fixtures for GIS products
Maintenance of records of the test & inspection
Manage the document archiving of the birth certificates
Undertake continuous improvement projects related to the products/processes
Motivate sub-ordinates to perform better
Proactively identify potential risks and implement preventive actions.


To undertake any other duties and responsibilities as required / instructed in order to maintain and / or improve the efficiency, quality and service provided by the company.


Comply with all company policies and procedures and maintain confidentiality of information relating to the company s business and staff.

Job Dimensions

Number of Staff Supervised: Direct Reports: Quality Technician 1 no.
Key Accountabilities
Timely completion of the testing as per the dispatch plan
Weekly circulation of leak data, high voltage data & PPA data
Improvement in customer complaints, leaks, high voltage failures & PPA defects
Co-ordinate customer inspections on time
Timely circulation of FIR reports
Timely calibration of test instruments/equipment s
Timely validation of jigs & fixtures
Auditing processes and reporting on a weekly basis
Routine Tests to be conducted as per correct QCI s
To achieve the SMART target set for quality team.


Job Context

The position is responsible to

Manage the day-to-day testing activities of Product Quality, develop opportunities to improve quality across the business, working closely with Supplier QA team, production team, Design and Technology transfer team.
Qualifications, Experience & Skills:
Minimum Education: Graduate in Electrical Engineering or Electrical & Electronics Engineering.
Minimum Experience: Min 5 to max 10 years of experience working in similar area in Switchgear or any other Electrical Manufacturing Industry.

Job-Specific Skills

Management of GIS products testing department including PPA and generation of test certificates
Ensuring adherence to the quality standards keeping in mind the health and safety aspects
Liaising with various departments to effectively carry out the function of testing and pre-dispatch inspection
Manage the calibration of instruments/equipment s for GIS products from third party as well as in-house
Manage verification of jigs & fixtures for GIS products
Proactively identify potential risks and implement preventive actions.


Manage verification of jigs & fixtures for GIS products
Maintenance of records of the test & inspection
Manage the document archiving of the birth certificates
Undertake continuous improvement projects related to the products/processes