Senior Engineer - Site Reliability

Inception

Overview

A Senior Site Reliability Engineer you will be responsible to ensures reliability, availability, and performance of Azure services by designing scalable, secure systems, automating operations, managing incidents, and collaborating across teams for continuous improvement and robust disaster recovery.

The opportunity

Inception is the UAE s national-scale enabler in AI Research and Development. Partnering with Microsofts AI SaaS, we offer domain-specific Agentic AI Orchestrator platforms utilizing reasoning agents for precise and cost-effective services. Our focus includes AI incubation, IP creation, applied AI R&D, and AI investment products. By creating models tailored to specific domains and languages, we ensure superior accuracy and efficiency. Collaborating with top universities and industry giants to drive significant advancements in AI technology within the region.

Responsibilities

• Ensure the reliability, availability, and performance of Azure-based services and infrastructure, meeting strict SLAs and business requirements.
• Design, implement, and maintain highly scalable, resilient, and secure systems within Azure environments.
• Automate repetitive operational and deployment tasks using scripting (Python, Go, Bash), infrastructure-as-code (Terraform, Bicep, Ansible), and CI/CD pipelines to streamline processes and reduce manual intervention.
• Monitor system performance using advanced tools (Azure Monitor, Prometheus, Grafana), proactively identify issues, and implement solutions to prevent service disruptions.
• Lead incident response, perform root cause analysis, and manage post-incident reviews to ensure continuous improvement and reliability.
• Develop, document, and enforce best practices for system operations, security, and compliance within Azure environments.
• Work closely with development, security, and operations teams to enhance system design, implement security controls, and support modern application platforms (Docker, Kubernetes).
• Participate in on-call rotations to provide rapid response and resolution for critical incidents.
• Utilize IT Service Management tools (ServiceNow, Jira) for incident tracking, change management, and security automation.
• Collaborate with cross-functional teams to analyze trends, resolve persistent issues, and implement enhancements to products and processes.
• Demonstrated experience in team leadership and mentoring is required.
• Must possess knowledge of Scrum, ITIL, Agile methodologies, ISO 27001 ISMS processes and standards, and have experience interfacing with external auditors
  
  

Qualifications

• Bachelor s degree in computer science, Engineering, or related field.
• Minimum 10 years as a Site Reliability Engineer, with significant expertise in Azure cloud environments.
• Strong knowledge of Azure cloud services, networking, and security
• Proficiency in scripting languages (Python, Go, Bash) and infrastructure-as-code tools (Terraform, Bicep, Ansible).
• Experience with CI/CD pipelines, Docker, and Kubernetes for deployment automation.
• Hands-on experience with monitoring tools (Azure Monitor, Prometheus, Grafana).
• Proven track record in incident management and troubleshooting.
• Excellent problem-solving, communication, and collaboration skills; attention to detail and a commitment to continuous learning.
  
  

What We Look For

If you are a performance-driven, inquisitive mind with the agility to adapt to ambiguity, you will fit right in. You should be eager to explore opportunities to build meaningful collaborations with stakeholders and aspire to create unique customer-centric solutions. Bias for action and a passion to conquer new frontiers in the AI space is at the heart of the Inception community