Senior Export Customer Service & Documentation

Client of Tawzef

Employer Active

Posted 4 hrs ago

Experience

5 - 7 Years

Job Location

Alexandria - Egypt

Education

Any Graduation

Nationality

Any Nationality

Gender

Not Mentioned

Vacancy

1 Vacancy

Job Description

Roles & Responsibilities

Job Description

-Prepare and handle all vessel related documentation.

-Submit manifests to ports and generate required shipment information.

-Provide regular reports and updates to customers.

-Handle customer inquiries and provide assistance via telephone and email.

-Identify, analyze, and resolve operational or documentation issues, or escalate when necessary.

-Accurately identify customer service requests and provide appropriate solutions.

-Collect data and perform research within the permit and port systems.

-Create vessel invoices after vessel departure (Ocean Freight, THC, storage, etc.).

Requirements

-5 7 years of experience within a shipping line environment.

-Strong knowledge of Bills of Lading, manifests, and port procedures.

-Excellent communication and customer service skills.

-Proficiency in MS Office and relevant shipping/ERP systems.

-Strong problem solving skills and attention to detail.

Desired Candidate Profile

-5 7 years of experience within a shipping line environment.br>

-Strong knowledge of Bills of Lading, manifests, and port procedures.br>

-Excellent communication and customer service skills.br>

-Proficiency in MS Office and relevant shipping/ERP systems.br>

-Strong problem solving skills and attention to detail.

Company Industry

  • Shipping
  • Freight

Department / Functional Area

  • Logistics
  • Supply Chain

Keywords

  • Senior Export Customer Service & Documentation

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Client of Tawzef

https://www.tawzef.com/en/jobs/senior-export-customer-service-documentation-439553000094703285