Senior Fraud Analyst

Client of Capitex

Posted on 5 Mar

Experience

3 - 8 Years

Job Location

Kuwait - Kuwait

Education

Bachelor of Business Administration(Management)

Nationality

Any Nationality

Gender

Not Mentioned

Vacancy

1 Vacancy

Job Description

Roles & Responsibilities

We are seeking experienced Senior Fraud Analysts to join our team on a 12-month contract in Kuwait. The successful candidates will be responsible for fraud monitoring, alert review, investigation, and case management across banking products and digital channels.

This role plays a key part in identifying, investigating, and mitigating fraud risks while ensuring a strong balance between fraud prevention and customer experience.

Key Responsibilities
  • Monitor fraud detection systems and review alerts across cards, digital banking, payments, and account activities.
  • Conduct detailed investigations into suspicious transactions and potential fraud cases.
  • Analyse customer behaviour, transactional data, and supporting evidence to determine fraud risk.
  • Take appropriate action including customer contact, account restriction, escalation, or case closure.
  • Document investigations thoroughly in line with internal policies and regulatory requirements.
  • Escalate complex or high-risk cases to management and relevant stakeholders where required.
  • Identify emerging fraud trends and provide feedback to rule writing and fraud strategy teams.
  • Support law enforcement requests and internal audit requirements where applicable.
  • Maintain service level agreements (SLAs) and productivity targets.

Desired Candidate Profile

Required Skills & Experience

  • Proven experience in fraud monitoring and investigation within a banking or financial services environment.
  • Strong understanding of fraud typologies including card fraud, account takeover, social engineering, and mule accounts.
  • Experience working with fraud detection and case management systems.
  • Strong analytical and decision-making skills.
  • Ability to handle sensitive situations and communicate effectively with customers when required.
  • Strong documentation and reporting skills.
  • Ability to work in a fast-paced environment and manage high alert volumes.
Preferred Qualifications
  • Experience within Middle Eastern financial institutions is advantageous.
  • Knowledge of regulatory and compliance frameworks relevant to fraud risk.
  • Professional certifications in fraud or financial crime (e.g., ACFE, ICA) are desirable.
  • Bachelor s degree in Finance, Business, Risk, or related discipline.

Company Industry

Department / Functional Area

Keywords

  • Senior Fraud Analyst

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