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Vacancy
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Job Description
Roles & Responsibilities
You will be responsible for ensuring the smooth operation of the information technology systems at the school, take preventative measures to reduce the risk of problems arising and correct problems as they occur. The IT Officer will provide technical support and maintenance for the school's computer systems, networks, and educational technology. This role is essential in ensuring that all IT resources are functioning efficiently to support the academic environment.
Key Responsibilities:
- Respond to and resolve hardware and software issues reported by staff and students. Provide on-site and remote support as needed.
- Perform routine maintenance and updates on computer systems, servers, and networks to ensure optimal performance.
- Set up and install new hardware and software, including computers, printers, and multimedia equipment.
- Assist in monitoring and maintaining the school s network infrastructure, including Wi-Fi access points, firewalls, and switches.
- Conduct training sessions for staff and students on using technology resources effectively and safely.
- Maintain accurate records of hardware inventory, software licenses, and technical support requests.
- Work with faculty to integrate technology into the curriculum and provide support for educational software and tools.
- Help implement and monitor cybersecurity measures to protect sensitive information and maintain compliance with privacy regulations.
- Be available for emergency technical support during school events or unforeseen circumstances.
Desired Candidate Profile
Qualifications:
- Associate s degree in information technology, Computer Science, or a related field (bachelor s preferred).
- Proven experience in a technical support role, preferably in an educational setting.
- Strong knowledge of computer systems, networks, and common educational technologies.
- Familiarity with iSAMS (Information Management System) is a plus.
- Excellent problem-solving skills and the ability to work under pressure.
- Strong communication skills, with the ability to explain technical concepts to non-technical users.
- Familiarity with cybersecurity principles and best practices.
- Certification (e.g., CompTIA A+, Network+, or equivalent) is a plus.
- Effective communication and interpersonal skills.
Company Industry
- Education
- Training
- Teaching
- Academics
Department / Functional Area
- IT Hardware Support
- IT Hardware Repair & Maintenance
Keywords
- Senior IT Officer
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Nord Anglia International School Al Khor
Nord Anglia International School Al Khor (NAISAK) is a 3-18 through school with more than 1350 pupils currently on roll. Our school resides in the town of Al Khor, 25 minutes north of Doha (the capital of Qatar). We educate both local and expat students through a bespoke and engaging Primary curriculum which draws on the English National Curriculum as well as Qatar s Ministry of Education curriculum. At Nord Anglia Education we are committed to providing a world class, safe, happy environment in which children and young people can thrive and learn. We are committed to safeguarding and promoting the welfare of all our pupils irrespective of race, ability, religion, gender, or culture.
https://careers.nordangliaeducation.com/job/Al-Khor-Senior-IT-Officer/1255362201/