Senior IT Specialist

Client of Exceed IT Services

The Senior IT Specialist must be able to manage fully all Microsoft s/non-Microsoft core business applications and operating systems, On-Prem and Cloud Environment (Azure/AWS), in addition to manage fully the network and security in the organization. This includes all the devices, software, workstation, and server hardware. This role is a key position within the service department and will be called upon to resolve the highest level of technical issues.


Provide technical services for the following areas:
Microsoft and non-Microsoft Products.
Deploying of new project/Product.
Upgrade any of the current system.
Managing Infrastructure this will include on-prem and cloud environment.
Advanced working knowledge of Windows server 2019/2022 maintenance, troubleshooting, optimization, migration, & upgrade.
Advanced working knowledge of Active Directory 2022/Azure AD, DHCP, DNS and how it works in complex environments.
Microsoft Configuration Manager (previously known as SCCM): deployment of Windows 11, Application, Updates and Upgrades to client.
Advanced working knowledge of Office 365 Admin Center.
Advanced working knowledge in latest Linux Servers OS, creation and management.
Management of all Microsoft related technologies: Windows 11, Microsoft 365 Apps (Desktop-Web-Mobile) Office 365, Visio, MS Teams, Exchange Online, SharePoint Storage Online, Latest Intune, Microsoft Defender.
Implementing and managing Conditional Access Policy, Windows Information Protection, Identity Protection, MFA.
Implementing Security systems as per iGA requirements.
Creations and management of AWS EC2 Instances, Security Groups, S3 Storage, Storage Gateway, RDS
Network configuration and management.
Managing HQ & Branches Network WAN, LAN, Wi-Fi connectivity, Cisco routers & Switches, Cisco SDA, Palo Alto firewalls and Cortex Antivirus, Qualys Cloud Platform.
Management Internal systems, cloud and network infrastructure.
Management of all Virtualization technologies: Microsoft Azure, AWS
Monitoring and management of servers/systems alerts and notifications.
Advanced working knowledge of Veritas Backup Exec, Altaro Backup & Replication, and Recovery.
Advanced working knowledge in IP Cloud Telephony integrated with Teams.
Resolve all the issues related to IT infrastructure & Network.
Document maintenance for all computer systems and network infrastructure.
Active participation in all on going and upcoming IT projects. Providing technical support, documents & reports and feed backs for the IT projects. Coordination with the clients and suppliers for IT requirements.
Perform other duties and related tasks as may be required from time to time.