Senior Logistics Officer

Terre des hommes

The Senior Logistics officer position plays a crucial role in providing logistical support to our regional office and team in Amman (e.g. procurement & stock management, vehicle fleet, property fleet, availability of material resources, etc.).

In addition this position will be requested to support logistics teams in different delegations. This requires a proactive and solutions-oriented individual who can navigate emergency procedures, donor compliance, and internal protocols with precision and adaptability. The officer acts as a key interface between the Amman regional office and teams, ensuring that administrative and logistics needs are anticipated and resources are mobilized efficiently.

The role demands a high level of autonomy, discretion, and resilience, as well as the ability to collaborate across departments and with external stakeholders to uphold Terre des Hommes commitment to accountability, transparency, and humanitarian principles.

Main responsibilities:

Procurement Management:

• Lead purchasing for the Regional Office (RO) and, as needed, support delegations across the region by providing procurement support and guidance to country delegations in line with approved requests, budgets, and authorization levels.
• Analyse and ensure local market surveys and keep a local suppliers database updated corresponding to TDH needs and criteria (quality, price, service, ethics etc.)
• Ensure the adequate filling of purchases files: signatures, presence and validity of the documents and maintain an updated procurement trackers.
• Draft, negotiate, and manage framework agreements and service contracts for the RO.
• Ensure complete, compliant documentation and archiving of all procurement files per Tdh policy;
• Submit complete payment packages to Finance and resolve any queries to enable on-time payment.
• Monitor RO stock/consumables and issue monthly stock reports to relevant stakeholders

Transport Management:

• Plan and follow up on all ground transport for staff and visitors across the RO and delegations, covering airport transfers, intercity travel, and regional trips within Jordan.
• Design, implement, and maintain a movement request and planning system with a standard request form, and approval workflow
• Monitor sensitive movements, schedule check-ins, confirm safe arrival, and inform relevant stakeholders of movement completion.
• Manage the outsourced transport service: coordinate and confirm movements with the supplier, verify driver and vehicle compliance, track completed trips in the movement register, and reconcile the supplier s invoice each month against records before submitting the verified package to Finance and resolving any discrepancies.
• Produce monthly movement reports that summarize volumes, on-time performance, costs, and incidents.

IT and Assets.

• Provide first-line IT support to RO and visitors , resolving requests promptly.
• Ensure proper installation, follow up and upgrade of IT equipment (hardware, software, network, back up, security systems and devices).
• Keep laptops, printers, and network devices operational and fix faults without delay.
• Maintain an accurate asset register with tags, serial numbers, locations, custodians, warranty status, and condition, and issue regular updates.
• Lead the annual physical inventory for the RO and run periodic spot checks; reconcile variances, document findings, and close corrective actions.
• Deploy new laptops and equipment using standard build and asset tagging, followed by a signed handover.
• Manage repairs, warranty claims and spare items.

Event Management

• Book venues, meeting rooms, audiovisual, and catering and confirm all orders.
• Arrange accommodation and transportation to all attendees as needed.
• Compile and submit the final payment package to Finance, including contracts or POs, service confirmations, and invoices.

Regional support responsibilities include:

• Provide operational logistics support to country delegations across the MENA region, in coordination with the Regional Logistics Coordinator
• Supporting emergency responses with logistics planning, sourcing, and coordination.
• Contributing to capacity building through coaching, remote support, and induction of new logistics staff.
• Consolidating logistics data and inputs from delegations for regional reporting and analysis.
• Act as main focal point for Palestine team based in Jordan and maintain accurate inventory records in Amman for the Gaza mission in line with Tdh SOPs.
• Maintain a structured archive and database for all Gaza inventory documents such as PRs, POs, GRNs, packing lists, waybills, handovers and reports.

Specific responsibilities:

Interpersonal Skills

• Good ability to establish and maintain positive relationships with internal and external stakeholders. Reliability and autonomy, with the ability to organize, make decisions and manage conflict at a basic level. Integrity, commitment and caring.
• Demonstrates strong interpersonal abilities, including diplomacy, active listening, and conflict resolution.
• Capable of building trust-based relationships with colleagues, partners, and service providers.
• Maintains a collaborative and respectful approach when working across diverse teams and cultural contexts.

Organizational Skills

• Strong ability to prioritize tasks, manage multiple workflows, and meet tight deadlines in a fast-paced humanitarian context.
• High level of accuracy and attention to detail in record-keeping and reporting.
• Strong commitment to upholding organizational policies, donor regulations, and ethical standards.