Senior Manager Logistics Operations

Talabat

What You’ll Do

* Manage demand forecasting, supply planning, and performance tracking at national and city levels

* Align rider staffing with demand while optimizing onboarding, retention, and cost flexibility

* Oversee P&L performance, monitoring cost-per-order and operational efficiency metrics

* Drive cost optimization initiatives while ensuring service quality and customer satisfaction

* Lead vendor performance management, ensuring timely deliveries and service consistency

* Execute high-impact strategic projects including mobility pilots, batching models, and segmentation

* Design and implement dashboards and reporting tools for executive-level decision-making

* Build SOPs and share best practices across markets to establish UAE as the regional benchmark

* Partner with commercial, finance, and product teams to align operational goals with growth strategies

* Represent UAE logistics in regional forums and leadership discussions

Candidate Requirements

* Minimum 8 years of experience in logistics, marketplace, or last-mile operations with at least 3 years managing managers

* Strong track record of delivering measurable results in operational KPIs and OKRs

* Expertise in P&L management, budgeting, and workforce economics

* Advanced data analysis, dashboard creation, and automation skills

* Experience with operational systems and performance monitoring tools

* Strong leadership and cross-functional collaboration capabilities

* Executive presence with structured communication skills for senior stakeholders

* Familiarity with UAE/GCC market dynamics and multi-city operational challenges

* Bachelor’s degree in Data Science, Business, Supply Chain, or Engineering; advanced degree preferred