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Experience
5 - 7 Years
Job Location
Education
Bachelor of Business Administration(Management)
Nationality
Any Nationality
Gender
Not Mentioned
Vacancy
1 Vacancy
Job Description
Roles & Responsibilities
Core Responsibilities:
IT Communications & Engagement
Plan and lead IT townhalls, executive briefings, and global updates to keep stakeholders informed and engaged.
Develop and deliver clear, consistent messaging around IT programs, ensuring alignment with AD Ports Group s brand and tone.
Build and execute awareness campaigns for IT initiatives to drive adoption and change readiness.
User Experience Oversight
Monitor and assess user experience across IT service channels (helpdesk, portals, applications, etc.).
Conduct regular reviews of IT applications to ensure UI/UX standards are met and aligned with global branding.
Validate wording, labels, and messaging in IT platforms to ensure clarity, professionalism, and user-friendliness.
Knowledge & Content Management (15% of time)
Oversee the development of user guides, FAQs, and technical documentation in business-friendly language.
Ensure training materials are aligned with business needs and are easy to consume.
Standardize templates and communication formats across IT programs and projects.
Training & Awareness
Design and deliver training programs and awareness sessions on new IT systems, policies, and tools.
Partner with HR/L&D to integrate IT awareness into corporate training frameworks.
Governance & PMO Alignment
Embed user experience, communication, and adoption metrics into IT project governance frameworks.
Provide oversight to ensure all IT initiatives include stakeholder communication and adoption plans.
Report regularly to Group CIO on IT experience KPIs, adoption levels, and engagement outcomes.
Desired Candidate Profile
Bachelor degree in Marketing, Business Administration, Journalism, Public Relations or a related field. Master's degree is a plus
- High level of proficiency in English; working knowledge of Arabic is desirable.
Technical Skills
- IT Service Delivery (Advanced)
- Enterprise Applications (Advanced
- UX/UI Principles (Intermediate)
- Program/Project Management (Advanced
- Change Management (Advanced)
Soft Skills
- Exceptional communication (written, visual, verbal)
- Stakeholder management
- Leadership
- Presentation skills
Ideal Experience
- B2B marketing and sales experience, preferably in technology marketing, with strong integrated marketing and marketing operations background.
- Connected sales and marketing experience & business acumen.
- Strong understanding of marketing strategy and how to effortlessly utilize these concepts throughout various forms of outreach.
- Strong understanding of sales priorities and motivations.
- Strong executive maturity, presence, and track record of marketing impact and influence.
- Marketing shared services experience.
- Proven ability to develop and deliver compelling sales presentations.
- Experience in negotiating and closing contracts with clients.
- Good familiarity with UAE & International Media
- Commercial & cultural awareness
- Experience with web analytics tools. #LI-DNI
Company Industry
- Shipping
- Freight
Department / Functional Area
- Marketing
- Brand Management
- Marketing Research
- Digital Marketing
Keywords
- Senior Manager - Product Marketing
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Abu Dhabi Ports
https://fa-ewzx-saasfaprod1.fa.ocs.oraclecloud.com/hcmUI/CandidateExperience/en/sites/CX/job/11383
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