Senior Network & System Admin
Shabana Group
Employer Active
Posted 15 hrs ago
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Experience
3 - 5 Years
Education
Bachelor of Technology/Engineering(Computers)
Nationality
Any Nationality
Gender
Not Mentioned
Vacancy
1 Vacancy
Job Description
Roles & Responsibilities
Install, configure, and maintain network services, equipment, and devices.
Monitoring and Troubleshooting WAN connectivity to service providers, customers, and NTG cloud.
Troubleshooting and solving complex technical issues in hardware, servers, software and network equipment related to network Routing, Switching, Security, VPN tunnels, Wireless, and Voice.
Regularly review the health of the network and ensure it is operating optimally.
Ensure no single point of failure; all failover plans be fully tested on regular schedule job requirements.
Network protocols and network administration knowledge, network security.
Administrate all Microsoft servers (AD, DC, ADC, DHCP ..)
Mange nas storage (create luns, iscsi and monitor performance and space)
Manage and administrate VMware environment
Manage Veeam (create backup jobs, ensure backup, troubleshoot)
Administrate Sophos (create rules, troubleshoot, monitor and review)
Install and configure software and hardware
Establishes, plans and implements the policies and procedures to support the operation of the Service Desk
Develop and enhance guidelines to ensure all knowledge base documentation and troubleshooting procedures are current and accurate
Ensure timely and appropriate escalation, communication and closure of incidents having business impact
Measure and monitor Service Level Agreements
Provide daily, weekly and monthly Service Level Reports
Quality Call Monitoring of support personnel
Monitor for availability, response times and problem trends
Initiate the Problem Management process to review root cause analysis and drive continuous improvements by eliminating recurring incidents
Drive timely communication and appropriate level of reporting for IT and Business Stakeholders
Support and maintain effective relationships with business and 3rd party vendors
Desired Candidate Profile
Good knowledge in ERP system (Microsoft Dynamics AX)
Strong knowledge of systems and networking software, hardware, and networking protocols
A proven track record of developing and implementing IT strategy and plans
Strong knowledge of implementing and effectively developing helpdesk and IT operations best practices, including expert knowledge of security, storage, data protection, and disaster recovery protocols
3-5 years of database, network administration, or system administration experience
Ability to work independently with no supervision and to work under pressure and meet deadlines
Can work as a member of a diverse team and learn complex systems quickly and effectively.
CCNA , CCNP and MCSE is a must.
Company Industry
- Retail
Department / Functional Area
- System Administration
- Network Administration
- Security (IT Software)
Keywords
- Senior Network & System Admin
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