Senior Officer BHS Operation Abu Dhabi Airports Company

Responsibilities

• Lead and drive a team of BHS O&M supervisors and Control Room operators to achieve departmental goals.
• Provide timely and accurate BHS operations and system performance information to stakeholders.
• Oversee, support, and manage day-to-day BHS operations; report and escalate non-conformities.
• Ensure BHS and baggage operations comply with AD Airports policies, procedures, standards, and legal regulations.
• Proactively manage BHS operations and monitor resource utilization.
• Conduct regular inspections of BHS and baggage operation facilities for safety compliance.
• Attend operational meetings and provide critical information on BHS performance and baggage operations.
• Manage operational incidents (IROPS) and coordinate with stakeholders for seamless operations.
• Ensure optimal performance and availability of BHS systems.
• Schedule and implement preventive maintenance plans, ensuring smooth handover of works.
• Respond to major operational issues and implement contingency procedures as per BCP.
• Provide daily, weekly, and system breakdown statistics to BHS management.
• Comply with HSE policies, report hazards, and participate in HSE training.
• Manage shift team and provide regular feedback on staff performance.

Requirements and Skills

Top Competencies Required:

• Baggage Operations Management & Resource Coordination
• Safety, Security & Regulatory Compliance Oversight
• Stakeholder Communication, Collaboration & Service Delivery
• Operational Monitoring, Incident Response & Critical Decision-Making
• Process Planning, Reporting & Continuous Improvement
• Knowledge of GCAA regulations and IATA procedures related to baggage operations
• Familiarity with aviation laws and local & international regulatory requirements