Senior Officer – Email, SMS & Push Marketing
Confidential Company
Posted on 4 Sep
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Experience
5 - 10 Years
Education
Bachelor of Education, Bachelor of Commerce, Bachelor of Business Administration, Bachelor of Arts
Nationality
Any Nationality
Gender
Any
Vacancy
1 Vacancy
Job Description
Roles & Responsibilities
We are seeking a skilled Senior Officer – Email, SMS & Push Marketing to lead our global direct digital marketing campaigns across email, SMS, and push notifications. The role focuses on driving online sales, customer engagement, and self-service adoption by creating impactful and personalized customer communications.
- Develop, implement, and optimize global cross-channel direct marketing campaigns (email, SMS, push notifications).
- Manage customer segmentation, targeting, and automation flows to deliver relevant communications.
- Increase and engage the customer database through personalized campaigns, templates, and content optimization.
- Plan and execute lifecycle campaigns, triggered messages, and promotional offers to maximize conversions.
- Monitor and analyze campaign performance using A/B testing and web analytics, ensuring continuous improvement.
- Ensure brand compliance, accuracy, and consistency across all communication channels.
- Collaborate with internal stakeholders (Loyalty, Marketing, Corporate Comms, etc.) to align campaigns with business goals.
- Support lead-generation campaigns to drive customer acquisition and database growth.
Desired Candidate Profile
- Minimum 5+ years of experience in email/SMS/push marketing or digital campaign management.
- Hands-on experience with marketing automation tools (e.g., Salesforce Marketing Cloud, Adobe Campaign, Oracle Responsys, Braze, or similar).
- Strong knowledge of customer segmentation, A/B testing, and analytics tools.
- Proven ability to manage multi-channel campaigns in large-scale organizations (preferably airline/e-commerce/hospitality).
- Excellent communication, project management, and stakeholder management skills.
- Bachelor’s degree in Marketing, Business, IT, or related field.
Employment Type
- Full Time
Company Industry
- Airlines
- Aviation
Department / Functional Area
- Advertising
- Media Planning
- PR
Keywords
- A/B Testing
- Email Marketing
- Marketing Strategy
- Marketing Automation
- Campaign Management
- Direct Marketing
- Marketing Analytics
- Web Analytics
- Stakeholder Management
- Marketing Communications
- Lead Generation
- SMS Marketing
- Digital Marketing
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Confidential Company
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