Senior Personal Banker

Mashreq

Job Description

- Achieve monthly sales targets in the financial year.- Prospect in targeted segments that require meeting standards in phone calls, and face-to-face visit- Present and sell all personal banking products & services to potential customers in an ethical structured & professional manner.- Relationship manage (where required) a portfolio of approved companies by developing key contacts and relationships- Conducting micro marketing activities that include Kiosk activities and other direct marketing activities.- Handling objections with a view to getting the customer to buy or company to transfer payroll.- Ensure End-To-End customer TAT is met for all applications submitted with quality adherence as per target guidelines.- Ensure strict compliance with the Bank’s policy with regards to product, customer KYC, FATCA, AML CTF and third-party channel interactions.- Record all sales activities in Daily Sales Reports and update CRM for leads and contacts.- Participate in all Team Activities like morning huddles, training and coaching, complete mandatory compliance and fraud trainings, Lean & rewards celebrations.- Ensure the highest ethics, standards and integrity are followed and immediately escalate any suspected or actual breaches to Senior Management, Governance, as may be required.