Senior Pre Sales Engineer

Diebold Nixdorf

Required Qualifications

• Diploma or equivalent work experience required.
• Minimum of 4-6 years of relevant experience or equivalent combination of education and experience in Pre Sales Engineering.
• High level business French and English skills (Written and spoken).
• Possess a high level of oral and written communication, presentation, critical thinking and strategic planning skills
• A proven track record for meeting and exceeding performance objectives
• Excellent conceptual and technical understanding of their domain of expertise
• Experience with a CRM system, preferably Salesforce.com
• Strong competence in customer facing environment and the ability to communicate to executives on specific practice from a business perspective
• Ability to identify, structure and articulate solutions both tactically (situational basis) and strategically; with the ability to recognize patterns of needs
• Position will require up to 50% travel
• Other duties as assigned or required

#LI-PT1 #LI-Hybrid

• Provides higher level SME/Pre-Sales Engineering support for an assigned base of mid-size and moderately complex customers in EMEA (Europe, Middle East and Africa).
• Provides pre-sales design and application support for company products and services through ongoing interaction with the Sales team and with product and operations teams.
• Actively participates from a technical perspective and helps the Sales team achieve and exceed targeted revenue goals.
• Generates accurate and timely design configurations for customer sales quotations.
• Conducts technical interviews with customers to clearly define needs.
• Coordinates internal technical resources to develop sales proposals and presentations and respond to requests for proposals (RFPs) on complex, high-end solutions.
• Develops and delivers technical presentations to internal / external groups.
• Provides technical assistance, based on customer feedback and product performance, to Product Management, Marketing and Sales teams.
• Participates in internal meetings to create product packages, communicate and coordinate sales projects across departments, implement new products, solve problems and keep up-to-date with the company's information.