Senior Product Manager

Classera

Key Responsibilities

Platform Strategy

• Define and own the product strategy and roadmap for Classera s core platform services, including authentication/SSO, APIs, data infrastructure, and system integrations.
• Ensure alignment with business objectives and cross-product dependencies across the LSP ecosystem.

C-Pay Ownership

• Lead the ongoing development and optimization of C-Pay, enhancing its capabilities to simplify and secure financial transactions for schools, learners, and partners.
• Oversee integration with Classera s e-commerce platforms (e.g., Edumalls) and external payment gateways.

Cross-Product Platform Integration

• Ensure seamless development and maintenance of shared platform services that support Classera s product suite including Edumalls, C-Inspire, and third-party marketplaces while maintaining platform integrity and architectural consistency.

Collaboration & Execution

• Collaborate closely with engineering, QA, design (including remote design teams in Cairo), and data analytics teams to ensure timely and high-quality delivery of platform features.
• Serve as the connective tissue between teams to align on priorities, resolve blockers, and drive execution excellence.

AI & Innovation

• Drive the integration of AI, machine learning, and analytics into core platform capabilities to enhance user experience, personalization, and operational intelligence.

Platform Reliability & Performance

• Ensure the reliability, security, and scalability of platform components.
• Monitor and improve key platform KPIs, including uptime, response time, and security compliance, in partnership with engineering leadership.

Analytics & Decision-Making

• Utilize tools such as Amplitude or Mixpanel to monitor platform usage, identify trends, and inform data-driven prioritization.
• Continuously evaluate the impact of platform initiatives through structured feedback loops and experimentation.

Stakeholder Engagement

• Engage with internal teams and external partners to collect requirements, manage integration pipelines, and promote the adoption of platform services across the Classera ecosystem.

Qualifications & Experience

• Education: Bachelor s or Master s degree in Computer Science, Engineering, Business, or a related field.
• Experience: Minimum of 5 years in product management, including significant experience with platform-level or technically complex products.
• Experience in FinTech, payment systems, or large-scale enterprise platforms is highly advantageous.

Technical Expertise

• Strong understanding of platform technologies, including identity and access management, APIs, system integrations, and cloud infrastructure.
• Ability to engage meaningfully with engineering teams and navigate technical trade-offs.

Product Leadership

• Demonstrated success in defining product vision and executing roadmaps for infrastructure or platform products serving multiple product lines or external clients.

Data-Driven Approach

• Proficient in using analytics tools and frameworks to drive product decisions. Familiarity with A/B testing, KPI tracking, and iterative optimization is expected.

Collaboration & Communication

• Exceptional communication and stakeholder management skills. Proven ability to work with geographically distributed teams and align diverse groups toward common objectives.

Problem Solving

• Strategic yet detail-oriented mindset. Capable of balancing immediate product needs with long-term platform sustainability and scalability.