Senior Product Manager
Hala
Posted on 12 Mar
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Experience
1 - 3 Years
Job Location
Education
Bachelor of Business Administration(Management)
Nationality
Any Nationality
Gender
Not Mentioned
Vacancy
1 Vacancy
Job Description
Roles & Responsibilities
Own the Agent Experience domain: define the strategy, roadmap and development for "how Hala's Sales Agents sell, onboard and serve Hala's customers."
Design seamless customer journeys across mobile, internal portals and integrated applications.
Drive growth through experience: improve acquisition, activation, retention via working closely with sales organization.
Work closely with compliance & risk to ensure customer journeys are regulatory-compliant but still intuitive.
Collaborate cross-functionally with design, engineering, and business teams to deliver impactful features on time and at scale.
Leverage data & research to understand customer pain points, prioritize effectively, and measure impact of product changes.
Mentor junior PMs and raise the bar of product skillset within Hala.
Desired Candidate Profile
Ideal candidate has deep experience in B2B SAAS and applications and product suites involving last mile, ops and delivery management. You thrive under pressure, are self driven and ownership obsessed. You can differentiate between noise and signals and have laser focus while dealing with hard deadlines. You can handle multiple/fluid priorities. You excel in ambiguous situations.
Company Industry
- Banking
- Financial Services
- Broking
Department / Functional Area
- Product Development
- Product Management
Keywords
- Senior Product Manager
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Hala
HALA is a leading fintech player in the MENAP region that aims to redefine financial services and build the future bank of SMEs. HALA aims at empowering SMEs to start, run, and grow their businesses by providing them with cutting-edge financial and technological tools. HALA currently holds multiple entities in UAE, Saudi Arabia and Egypt (including HALA Payments and HALA Logistics) and offers solutions that enable merchants to digitize their payments as well as manage their sales and operations. Founded in 2017, HALA is currently licensed by the Saudi Arabian Central Bank.
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