Senior Project Manager

Deepsource Technologies

Job Description

Roles & Responsibilities

Desired Candidate Profile

Manage high level complexity projects or programs

Coordinate project plans by monitoring schedules and ensuring quality in all deliveries

Be the primary point of contact on the project with the customer

Work with the Sales team to understand the services sold and the customer requirements

Handle a variety of customer issues through multiple communication channels

Lead your project team to successful completion of the project

Ensure quality and performance measurements are met and provide feedback to management

Guarantee the successful completion of required achievements and system-based project closure

Manage escalations and deal with management and executives to resolve issues

Mentor newly hired PMs until they are ready to solo

Act as advisor to the team

Deal with changing and complex product and solution environment

Mobilize resources to remediate critical situations

Have an executive presence

• Ability to communicate clearly and handle more than one project simultaneously

• Customer service skills and a customer-first approach
• Technical affinity
• Capability to manage and prioritize time and resources to meet project requirements
• Problem solving skills
• Risk mitigation and escalation management
• PMP certificate preferrable

• 8+ years of experience in project management .
• Fluency in English an German