Senior Quality Control Consultant

Arab Solutions

Job Title: Senior Quality Control Consultant

• Quality Assurance Leadership: Lead quality assurance efforts across all systems and processes within the tax authority, ensuring high standards for both tax-related and broader organizational activities.
• Test Planning and Execution: Develop and execute comprehensive testing plans to validate the functionality, performance, and security of systems across various departments.
• Compliance and Standards Enforcement: Ensure all systems and processes comply with regulatory standards, internal policies, and quality benchmarks, maintaining consistent adherence to these requirements.
• Process Improvement: Identify areas for improvement across the authority s systems and processes, recommending changes that enhance quality, efficiency, and performance.
• Cross-Departmental Collaboration: Work with different departments to implement quality assurance protocols that align with their specific operational needs.
• Defect Tracking and Resolution: Lead the process of identifying, documenting, and resolving defects, ensuring timely fixes and consistent improvements.
• Quality Metrics and Reporting: Establish and track key quality metrics, reporting progress and issues to senior management and relevant stakeholders.
• Documentation: Maintain detailed records of testing processes, defects, resolutions, and quality assurance practices for future reference.
• Training and Support: Provide guidance and training to staff across the organization on quality assurance best practices and standards.
• Risk and Impact Analysis: Assess the risk and impact of any system defects or process gaps, recommending preventive measures to mitigate future occurrences.
• Additional Responsibilities: Take on other tasks as required to support the overall quality and performance of the tax authority s systems and operations.