Senior Resident Engineer

Client of Exceed IT Services

Posted 30+ days ago

Experience

2 - 6 Years

Education

Bachelor of Technology/Engineering

Nationality

Any Nationality

Gender

Not Mentioned

Vacancy

1 Vacancy

Job Description

Roles & Responsibilities

We re looking for a Senior Resident Engineer to join one of our clients in Sharjah, UAE. The role will be fully onsite and will involve managing, optimizing, and troubleshooting observability platforms within a live production environment. The ideal candidate will be the go-to expert for Dynatrace-managed environments and possess strong complementary monitoring expertise in SolarWinds, ensuring seamless integration and operational excellence. This role requires a mix of deep technical proficiency, incident resolution skills, and the ability to advise on platform performance improvements.

Desired Candidate Profile

Observability Platform Management: Own the day-to-day administration, tuning, and optimization of Dynatrace-managed environments, ensuring maximum uptime and visibility.
Integration & Complementary Monitoring: Leverage SolarWinds to complement Dynatrace capabilities and ensure a unified monitoring framework across infrastructure and applications.
Incident Response & Troubleshooting: Lead proactive detection, root cause analysis, and resolution of performance and availability issues.
Performance Optimization: Analyze monitoring data to identify trends, bottlenecks, and areas for improvement; recommend actionable enhancements.
Stakeholder Communication: Provide regular updates, technical reports, and recommendations to client stakeholders and internal teams.
Process Compliance & Documentation: Maintain operational runbooks, incident logs, and best-practice guides in line with company and client standards.
Collaboration & Knowledge Transfer: Work closely with client IT teams to ensure monitoring strategies are fully aligned with business objectives.

Company Industry

Department / Functional Area

Keywords

  • Senior Resident Engineer

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