Senior Sales Associate Agthia Group PJSC

Position Snapshot

Title: Senior Sales Associate

Location: Al Ain Showroom (Jimi Mall Outlet)

Position Type: Full Time

Reporting To: Channel Manager- Zadina

Department: Commercial - Zadina

What Will Your Day Look Like?

As a Senior Sales Associate, you will play a key role in delivering a premium retail experience within our boutique. You will engage with customers, drive sales of luxury products, and represent the brand with professionalism and exceptional service standards. In this role, you will also provide guidance and support to junior team members, contribute to store operations, and ensure the boutique maintains its high visual and presentation standards. Your focus will be on achieving sales targets, enhancing customer satisfaction, and supporting the boutique team in day-to-day performance.

How Will You Make an Impact?

· Achieve boutique sales targets through effective selling and customer engagement.

· Deliver exceptional, personalized customer service always.

· Lead, mentor, and support junior team members in their development.

· Manage relationships with corporate and bulk clients as directed.

· Oversee visual merchandising, product displays, and stock levels.

· Maintain awareness of promotions, campaigns, and advertising initiatives.

· Ensure store cleanliness, hygiene, and presentation standards are consistently met.

· Prepare and process customer orders, including accurate billing and gift packaging.

· Demonstrate in-depth product knowledge to guide and educate customers.

· Apply advanced selling techniques to enhance customer experience.

· Monitor and control shrinkage, spoilage, and inventory accuracy.

· Report equipment malfunctions, customer feedback, and operational issues to the manager.

· Participate in year-end inventory and regular stock cycle counts.

· Support colleagues and junior staff in learning and executing their roles effectively.

· Continuously monitor stock levels and communicate insights to the manager.