Senior Service Delivery Manager
Capgemini
Employer Active
Posted 3 hrs ago
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Nationality
Any Nationality
Gender
Not Mentioned
Vacancy
1 Vacancy
Job Description
Roles & Responsibilities
- Quality of work life: Possibility of remote work in Morocco as well as internationally and autonomy in the organization of your daily life, hybrid missions according to your preferences.
- Continuous learning access to training and certifications dedicated to your technology, personalized support and structured integration pathway.
- Diverse projects with a strong impact: work with major accounts in diversified sectors with stimulating business and technological challenges.
- cosyst me d expertise bn benefit from personalized technical support and active integration into our third-party SM communities.
- Manage the project through all phases from design to deployment and guarantee the delivery of deliverables and services in accordance with commitments of quality, cost, time and performance.
- Ensure internal reporting and contractual follow-up with the client, including by participating in decision-making bodies.
- Optimize project profitability and identify new opportunities within the scope. You will be involved in developing new offers, ensuring the renewal of ongoing projects, and presenting proposals to clients in relation to the business and commercial aspects.
- Ensure the performance of teams and their structure (recruitment, management of employee career paths) in relation to operations and management.
Desired Candidate Profile
You have a proven track record of success in the role of SDM, which has allowed you to develop commercial and operational skills on infrastructure projects. You possess excellent client relationship building skills and are adept at negotiation, ensuring win-win situations for all parties.
Company Industry
- Consumer Durables
- Consumer Electronics
Department / Functional Area
- IT Software
Keywords
- Senior Service Delivery Manager
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Capgemini
Capgemini is a responsible, multicultural, global leader with nearly PHONE_NUMBER people in more than 50 countries. With 55 years of experience, we are a strategic partner to businesses, helping them transform their operations by harnessing the power of technology and innovation in rapidly evolving areas such as cloud, data, artificial intelligence, connectivity, software, digital engineering, and platforms.