Senior Site Reliability Engineer - Payward Services

Kraken

The team

This role is fully remote, with a strong preference for candidates in EU timezones. The Payward Services (PWS) business unit powers Kraken's B2B and institutional product suite, serving external partners and institutional clients under contractual SLAs.

As a Senior SRE, you will partner with PWS development and operations teams to manage infrastructure, improve CI/CD pipelines, and support operational excellence. You will bring expertise in infrastructure, monitoring, and automation to ensure performant, resilient, and continuously improving services.

The opportunity

• Manage and support infrastructure for Payward Services, including Nomad, Kubernetes, databases, and 3rd party system integration

• Provide operational support across multiple teams, helping debug issues in staging and production environments

• Participate in incident response and post-incident reviews to improve system resilience

• Consult with teams on performance, monitoring, and alerting best practices with awareness of partner-facing SLA commitments

• Build tooling, automation, and dashboards to improve observability and empower development teams

• Maintain and troubleshoot CI pipelines, ensuring reliable and fast build, test, and deployment cycles

• Collaborate with developers, QA, and product managers to streamline development and release cycles

• Support a fully distributed team operating across multiple timezones

Skills you should HODL

• 5+ years in DevOps or SRE role

• Proficiency with hybrid-cloud infrastructure environments

• Git source version-control and CI/CD configuration proficiency

• Deep understanding of monitoring and alerting systems, preferably Prometheus and Grafana

• Ability to debug complex distributed systems, networks, and Linux operating systems issues

• Containerization and orchestration experience (Docker, Nomad, Kubernetes a plus)

• Strong scripting skills (Bash, Python, or Go)

• Self-starter capable of thriving independently and remotely in fast-paced environments