Senior Software Technical Support Engineer

GET Group- Egypt

Employer Active

Posted on 29 Oct

Experience

5 - 7 Years

Job Location

Cairo - Egypt

Education

Bachelor of Science(Computers)

Nationality

Any Nationality

Gender

Not Mentioned

Vacancy

1 Vacancy

Job Description

Roles & Responsibilities

Key Responsibilities

  • Deploy, configure, integrate & test solutions based on technical & business requirements.
  • Troubleshoot and support applications during UAT and production.
  • Provide customer support and training.
  • Collaborate with cross-functional teams to resolve incidents.
  • Perform database scripting (MS SQL Server / Oracle) to maintain data integrity.
  • Support scheduled after-hours maintenance when required.

Desired Candidate Profile

  • Bachelor s degree in Engineering or Computer Science.
  • 5+ years in Application/Software support.
  • Strong MS SQL Server & Oracle skills.
  • Knowledge of IIS, Tomcat, RabbitMQ, Linux, and networking.
  • Familiarity with ticketing systems.
  • Strong analytical, troubleshooting & communication skills.
  • Ability to work under pressure with attention to detail.

Company Industry

Department / Functional Area

Keywords

  • Senior Software Technical Support Engineer

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