Senior Software Technical Support

GET Group- Egypt

Posted on 12 Dec

Experience

7 - 9 Years

Job Location

Cairo - Egypt

Education

Bachelor of Science(Computers)

Nationality

Any Nationality

Gender

Not Mentioned

Vacancy

1 Vacancy

Job Description

Roles & Responsibilities

Responsibilities:

  • Company application administration; Deploy, configure, integrate and test the implemented solution based on Technical and Business requirements.
  • Company application troubleshooting and support during UAT and production.
  • Customer Support and Customer Training.
  • Work with multiple teams for the successful resolution of issues and incidents.
  • Open to flexible working conditions including after-hours scheduled application maintenance and support.
  • Creating Microsoft SQL Server and Oracle Databases scripts to identify and correct data integrity issues in customer's data

Technical Skills:

  • Hands-on experience in Microsoft SQL Server and Oracle Databases scripts is a plus
  • Knowledge of IIS , Tomcat, Rabbit MQ applications server is an advantage
  • Variety of technologies including database principles, MS Excel skills, SQL, hardware/software, operating systems, and networking.
  • Linux knowledge
  • Good knowledge at Ticketing Systems

Desired Candidate Profile

Bachelor's degree in Engineering or Computer Science.

-7 Year(s) of experience in the SW support position

-Ability to Work Under Pressure

-Self-motivated professional to work with minimal direction with effective time management skills

-Strong Analytical and troubleshooting skills

-Innovative thinker

-Strong communication skills.

-Excellent attention to detail.

Company Industry

  • IT - Software Services

Department / Functional Area

  • IT Software

Keywords

  • Senior Software Technical Support

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GET Group- Egypt

https://wuzzuf.net/jobs/p/zn4ext045ouk-senior-software-technical-support-get-group-egypt-cairo-egypt