Posted 30+ days ago

Experience

4 - 6 Years

Education

Bachelor of Science(Computers), MBA/PG Diploma in Business Mgmt(Information Technology)

Nationality

Any Nationality

Gender

Any

Vacancy

1 Vacancy

Job Description

Roles & Responsibilities

  • Receives support requests, diagnoses the problems, and works on solution to ensure smooth operations.
  • Installs software, configures applications/licenses, and solves log in/passwords issues.
  • Creates emails accounts, creates active directories for new users, assign telephone extensions, and disables accounts of separating users.
  • Ensures that application backups are done on a regular basis and fine-tunes all applications to attain peek system performance.
  • Assists in performing user migration to new software or to updated software versions and ensures system integrity in the migration process.
  • Implements new software to enhance the ability of troubleshooting problems and streamlining IT responsiveness and assistance.
  • Records employee queries and analyses support request database to identify trends and underlying problems.
  • Provides statistical data and reports on regular and ad-hoc basis for management and key departments.
  • Provides enhancement request feedback to IT regarding technology environment and customer needs through the defined processes.
  • Ensures the effective and timely resolution of technical customer problems; keeps customers informed of the status of their request and finally informs the service desk with status of calls and solutions, post completion

Desired Candidate Profile

  • Possesses a Bachelor's degree in Computer Science, Information Technology, or a related field.
  • Demonstrates 7+ years of progressive experience in application development and implementation, with a focus on cloud technologies.
  • Exhibits a strong understanding of the financial services industry, including regulatory requirements and compliance standards.
  • Proven experience with data modeling, database design and optimization, and data warehousing concepts.
  • Proficient in English, both written and spoken, with the ability to communicate effectively with international teams.
  • Demonstrates strong leadership and project management skills, with the ability to manage multiple priorities and meet deadlines.

Employment Type

    Full Time

Company Industry

Department / Functional Area

Keywords

  • Senior Specialist Applications
  • Applications Development Manager
  • Applications Consultant
  • Application Development

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SUNDUS MANAGEMENT CONSULTANCY & STUDIES BUREAUL.L.C

Rec Agency

Mr Sufyan - Consultant

Abu Dhabi Sharjah, Abu Dhabi, United Arab Emirates (UAE)

https://www.sundusrecruitment.com

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