Service Desk Jobs in UAE

• 2 - 4 Years
• Dubai - United Arab Emirates (UAE)

Monitor IT dashboards, log incidents, perform troubleshooting, escalate issues, and assist in cybersecurity while collaborating with teams and updating documentation.

• 3 - 5 Years
• Sharjah - United Arab Emirates (UAE)

Provide customer support via phone, email, and chat, manage tickets, ensure SLA compliance, and generate reports; IT certifications preferred.

• 2 - 5 Years
• Dubai - United Arab Emirates (UAE)

Provide first-time resolution for customer issues, utilizing troubleshooting and technical knowledge of Cisco and ANTlabs products while ensuring excellent communication.

• 0 - 2 Years
• Dubai - United Arab Emirates

Provide IT support as a single point of contact, troubleshoot issues, and maintain documentation while ensuring adherence to service level agreements.

• 2 - 6 Years
• Abu Dhabi - United Arab Emirates

The Service Desk Executive provides technical support, resolves customer inquiries, and enhances customer satisfaction while managing incidents and service requests in a cloud e...

• 3 - 5 Years
• Dubai - United Arab Emirates (UAE)

Provide technical support for vehicle diagnostics, troubleshoot complex issues, and ensure efficient service delivery while promoting customer satisfaction and operational effic...

• 2 - 4 Years
• Dubai - United Arab Emirates (UAE)

Provide exceptional customer service, resolve complaints, assist with mall operations, and support sales while ensuring a friendly environment and team collaboration.

• 1 - 2 Years
• Abu Dhabi - United Arab Emirates (UAE)

Responsibilities include responding to customer inquiries, data entry, scheduling, and providing administrative support with strong communication and organizational skills requi...

• 3 - 5 Years
• Abu Dhabi - United Arab Emirates (UAE)

Provide first-line technical support, manage user accounts, assist in technology initiatives, and ensure compliance with IT governance standards.

• 2 - 8 Years
• Dubai - United Arab Emirates (UAE)

Deliver exceptional customer service, resolve complaints, maintain mall information, support sales, and assist management while ensuring customer satisfaction.

• 6 - 12 Years
• Abu Dhabi - United Arab Emirates (UAE)

Design, implement, and optimize enterprise systems and endpoint management solutions while ensuring operational efficiency and collaboration technology support.

• 3 - 5 Years
• United Arab Emirates - United Arab Emirates

Design and optimize enterprise systems for IT operations, manage endpoint solutions, and enhance service delivery through technical improvements and collaboration.

• 17+ Years
• Dubai - United Arab Emirates (UAE)

Seeking a senior Arabic-speaking Service Delivery Manager to oversee IT Managed Services, ensuring SLA compliance, stakeholder management, and team leadership across various IT ...

• 2 - 4 Years
• Dubai - United Arab Emirates

Manage and support Desktop Devices, provide hardware and software maintenance, and ensure compliance with security requirements while possessing knowledge of ITIL processes.

• 4 - 9 Years
• Dubai - United Arab Emirates

Ensure smooth operation and optimization of applications, providing technical support, monitoring performance, and managing user access with relevant IT certifications.

• 4 - 9 Years
• Dubai - United Arab Emirates

Ensure smooth operation and optimization of applications, providing technical support and troubleshooting, requiring knowledge in IT Service Management and digital tools.

• 5 - 10 Years
• Dubai - United Arab Emirates

Oversee IT managed services delivery, manage client relationships, implement ITIL practices, and lead teams while ensuring compliance and optimizing performance.

• 2 - 6 Years
• Dubai - United Arab Emirates

Provide on-site technology support, manage hardware/software incidents, and ensure efficient operations while demonstrating strong analytical and customer service skills.

• 5 - 10 Years
• Abu Dhabi - United Arab Emirates

Engage clients to assess needs, develop tailored managed services solutions, create proposals, and ensure compliance with IT governance and security standards.

• 2 - 7 Years
• Abu Dhabi - United Arab Emirates

Responsible for resolving customer queries, executing transactions, and ensuring adherence to policies while providing high-quality service and support.

• 3 - 7 Years
• Abu Dhabi - United Arab Emirates

Assist in service delivery, manage requests, ensure compliance with policies, and support continuous improvement in banking operations with strong communication skills.

• 2 - 6 Years
• Dubai - United Arab Emirates (UAE)

Resolve escalated issues, manage Workspace ONE, perform OS patching, and support Zoom Rooms with strong Mac OS and troubleshooting skills.

• 5 - 10 Years
• Abu Dhabi - United Arab Emirates (UAE)

Provide support for production and disaster recovery systems, focusing on virtualization stacks, automation, troubleshooting, and maintaining enterprise servers and applications.

• 12 - 18 Years
• Abu Dhabi - United Arab Emirates

Lead IT infrastructure assessment, manage services RFP development, and engage stakeholders while requiring a degree in IT or related field and strong managed services experience.

• 1 - 3 Years
• Dubai - United Arab Emirates

Provide IT support by managing service requests, troubleshooting issues, and maintaining IT asset inventory while ensuring compliance with standards.

• 4 - 6 Years
• Dubai - United Arab Emirates (UAE)

Provide technical IT support for hardware and software, manage IT systems, and possess skills in customer service and project management.