Senior Supervisor - Soft Services

Urban Ridge Supplies

Employer Active

Posted 3 hrs ago

Experience

5 - 8 Years

Education

Bachelor of Hotel Management(Hotel Management)

Nationality

Any Nationality

Gender

Not Mentioned

Vacancy

1 Vacancy

Job Description

Roles & Responsibilities

Supervise daily soft service operations including housekeeping, cleaning, waste management, and pest control.

Lead, train, and motivate a team of supervisors, cleaners, and support staff.

Ensure compliance with health, safety, and environmental standards.

Conduct regular inspections and audits to maintain service quality.

Develop and implement cleaning schedules, procedures, and service improvements.

Manage manpower planning, attendance, and shift allocations.

Handle client communication and ensure service level agreements (SLAs) are met.

Monitor inventory levels and coordinate procurement of cleaning materials and equipment.

Prepare reports on performance, incidents, and operational metrics.

Address complaints and resolve issues promptly and professionally.

Desired Candidate Profile

Bachelor s degree or diploma in Facility Management, Hospitality, or a related field.

Minimum 5 8 years of experience  in soft services or facility management, with at least 2 years in a supervisory role.

Strong leadership and team management skills.

Knowledge of cleaning standards, chemicals, and equipment.

Familiarity with health & safety regulations.

Excellent communication and organizational abilities.

Ability to work under pressure and manage multiple priorities.

Company Industry

Department / Functional Area

Keywords

  • Senior Supervisor - Soft Services

Disclaimer: Naukrigulf.com is only a platform to bring jobseekers & employers together. Applicants are advised to research the bonafides of the prospective employer independently. We do NOT endorse any requests for money payments and strictly advice against sharing personal or bank related information. We also recommend you visit Security Advice for more information. If you suspect any fraud or malpractice, email us at abuse@naukrigulf.com