Senior Supervisor - Soft Services
Urban Ridge Supplies
Employer Active
Posted 3 hrs ago
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Experience
5 - 8 Years
Job Location
Education
Bachelor of Hotel Management(Hotel Management)
Nationality
Any Nationality
Gender
Not Mentioned
Vacancy
1 Vacancy
Job Description
Roles & Responsibilities
Supervise daily soft service operations including housekeeping, cleaning, waste management, and pest control.
Lead, train, and motivate a team of supervisors, cleaners, and support staff.
Ensure compliance with health, safety, and environmental standards.
Conduct regular inspections and audits to maintain service quality.
Develop and implement cleaning schedules, procedures, and service improvements.
Manage manpower planning, attendance, and shift allocations.
Handle client communication and ensure service level agreements (SLAs) are met.
Monitor inventory levels and coordinate procurement of cleaning materials and equipment.
Prepare reports on performance, incidents, and operational metrics.
Address complaints and resolve issues promptly and professionally.
Desired Candidate Profile
Bachelor s degree or diploma in Facility Management, Hospitality, or a related field.
Minimum 5 8 years of experience in soft services or facility management, with at least 2 years in a supervisory role.
Strong leadership and team management skills.
Knowledge of cleaning standards, chemicals, and equipment.
Familiarity with health & safety regulations.
Excellent communication and organizational abilities.
Ability to work under pressure and manage multiple priorities.
Company Industry
- Concrete
- Readymix
- Cement
Department / Functional Area
- Administration
Keywords
- Senior Supervisor - Soft Services
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Urban Ridge Supplies
https://jobs.urbanridgesupplies.com/jobs/7571431-senior-supervisor-soft-services