Senior System Engineer

IPMagix

Posted 30+ days ago

Experience

3 - 8 Years

Job Location

Cairo - Egypt

Education

Bachelor of Science(Computers)

Nationality

Any Nationality

Gender

Not Mentioned

Vacancy

1 Vacancy

Job Description

Roles & Responsibilities

Infrastructure Management: Build, maintain, and troubleshoot company infrastructure (servers, networks, virtualization).

Deployment: Install and configure company products at customer sites (onsite or remote).

Support & Troubleshooting:

  • Handle helpdesk tickets and escalate to the 3rd level when needed.

Documentation: Create environment diagrams, installation/configuration guides, FAQs, and knowledge bases.

Training: Deliver technical training to clients.

Collaboration: Coordinate with project managers and technical teams for smooth deployments.

Monitoring & Automation: Automate system monitoring tasks using standard tools.

Customer Engagement: Communicate professionally via email, phone, and chat.

Operating Systems: Windows Server, Linux.

Networking: TCP/IP, VLANs, routing, switching.

Virtualization: VMware, Hyper-V.

Cloud: Microsoft Azure, Office 365.

Server-side Software: Active Directory, Exchange, Teams.

Web & Database Administration:

  • IIS (Internet Information Services) administration.
  • SQL Server installation, configuration, and maintenance.

Scripting: PowerShell or similar for automation.

Security: Understanding of firewalls, VPNs, and system hardening.

Desired Candidate Profile

Education: B.Sc. in Computer Science, Information Technology, or a related field.

Experience: 3-5 years in system/network administration or similar roles.

Certifications: MCSE, CCNA.

Company Industry

Department / Functional Area

Keywords

  • Senior System Engineer

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