Senior System Support Engineer
Narrowlabs Technologies
Employer Active
Posted 4 hrs ago
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Experience
8 - 15 Years
Job Location
Education
Bachelor of Technology/Engineering
Nationality
Any Nationality
Gender
Not Mentioned
Vacancy
1 Vacancy
Job Description
Roles & Responsibilities
The ideal candidate will be fluent in Arabic and English, with strong technical expertise to manage diverse IT environments, ensure system stability, and support business continuity.
Key Responsibilities
Provide advanced support for Windows Desktop & Server OS.
Administer & troubleshoot Office 365, Networking, Servers, VMware virtualization, and Storage Hardware.
Implement, monitor, and maintain Backup & Restore solutions.
Manage and support Cloud platforms & Hybrid environments.
Oversee & optimize VMware infrastructure including provisioning, monitoring, and performance tuning.
Collaborate with cross-functional teams to resolve complex issues.
Maintain IT infrastructure documentation & troubleshooting guides.
Mentor and guide junior engineers.
Required Skills & Experience
8+ years of proven experience in IT System Support.
Strong expertise in Windows Desktop & Server OS.
Hands-on experience with VMware virtualization.
Solid knowledge of Networking, Office 365, and Cloud environments.
Expertise in Server, Backup & Storage Hardware.
Proficiency in Backup & Restore solutions.
Knowledge of Linux (added advantage).
Excellent problem-solving & troubleshooting skills.
Fluency in Arabic and English (mandatory).
Company Industry
- IT - Software Services
Department / Functional Area
- Engineering
Keywords
- Senior System Support Engineer
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Narrowlabs Technologies