Senior Technical Business Support Officer

Norconsult Telematics

Position Objective:

Senior Technology Business Support professional responsible for aligning business needs with technology strategies, ensuring governance, budget control, process automation, and supporting AI and advanced technology projects.

Job Description & Responsibilities:

• Ensure compliance with company policies, industry regulations, and technology governance frameworks, providing guidance to AI and advanced technology teams on governance best practices.
• Lead and optimize process automation initiatives, implementing approval workflows and digital transformation solutions to enhance operational efficiency and cost-effectiveness.
• Oversee sector budgets, manage procurement processes (PRs & POs), monitor expenses, and ensure optimal resource allocation in collaboration with finance and procurement teams.
• Develop, implement, and enforce data governance policies to maintain high-quality data management aligned with business objectives.
• Generate advanced reports and dashboards using BI tools (Power BI, Tableau) to track performance, identify trends, and support strategic decision-making.
• Provide expertise in financial management, procurement, workflow automation, digital transformation, data governance frameworks, and emerging technologies.
• Act as a key liaison with stakeholders, driving cross-functional collaboration and ensuring alignment between business and IT objectives.

Qualifications & Experience:

• Bachelor s degree in Business Administration, Finance, Management Information Systems, Computer Science, or a related field.
• 4+ years of experience in technology governance, budgeting, procurement, outsourcing/vendor management, contracts management, legal review of vendor agreements, and business/IT alignment.
• Proven experience in the tech industry or a similar fast-paced environment.
• Proficiency in MS Office Suite.
• Strong command of written and spoken English and Arabic.