Senior Technical Sales Engineer

Badr And Asfour

Under the guidance and direct supervision of the Manager Sales Technical Office, or his nominees, he/she will be responsible for:

Quotation and Submittal Preparation:

• Prepare quotations for ductwork, dampers, louvers, and sound attenuators for customers in different regions (UAE, KSA, Kuwait, Egypt, Oman) using ERP systems and Costing sheets.
• Create OERs (Order Evaluation Requests) for inquiries without a Purchase Order.
• Prepare Order Acknowledgements.
• Generate Sales Orders for all products in ERP systems.
• Prepare submittals, including acoustic calculations and schedules

Technical Support and Sales Assistance:

• Provide technical assistance to clients when required.
• Assist the Sales Team with selections, technical support, and follow-up on quotations.
• Prepare quotations, compliance statements, and technical submittals for ductwork, dampers, louvers, VAV boxes and sound attenuators.

Quantity Verification and Reporting:

• Verify quantities for OPRs (Order Processing Requests) in accordance with relevant clients LPOs.
• Provide approximate values for each OPR in the ERP.
• Create OPRs for ductwork, dampers, louvers, VAV boxes and sound attenuators.

Client Communication and Coordination:

• Maintain effective communication with clients, both through emails and phone calls.
• Assist clients with their orders, deliveries, and required project documents.
• Acknowledge client feedback and relay it to the team leader and management.

Order and Project Management:

• Monitor order processing requests and manage incoming drawing requests for sales and engineering team.
• Prepare AutoCAD Tag Drawings and tag lists for various stages of production.
• Create Revit and 3D Drawings for all products
• Create CAM and CAD BOQ for Duct layout drawings for production and order processing.
• Work with other modelers and develop CAD and BIM team.
• Produce production ready drawings - ensuring the drawing programs are compatible with the machinery along with all correct hardware & materials being selected
• Review rough sketches, drawings, specifications, and other engineering data received from civil engineers to ensure that they conform to design concepts.
• Handle client and internal documentation efficiently.
• Ensure that client and project deadlines are met.

Cross-Functional Coordination:

• Maintain effective communication and closed coordination with Finance, Production, and Logistics departments.
• Collaborate with senior management regarding costing approvals for all projects.
• Collaborate with the Operations Head on quality issues and technical feedback.