Senior Tour Operator
InterTeam Travel
Employer Active
Posted 7 hrs ago
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Nationality
Any Nationality
Gender
Not Mentioned
Vacancy
1 Vacancy
Job Description
Roles & Responsibilities
Design, plan, and coordinate comprehensive tour itineraries tailored to diverse client needs and preferences.
- Oversee the end-to-end execution of tours, ensuring seamless logistics, quality service, and client satisfaction.
- Liaise with suppliers, vendors, and partners to negotiate contracts, secure bookings, and maintain strong relationships.
- Supervise and mentor junior tour operators and support staff, fostering a collaborative and high-performing team environment.
- Monitor tour budgets, manage expenses, and ensure cost-effective operations while maintaining service excellence.
- Handle client inquiries, resolve issues promptly, and provide expert guidance throughout the booking and travel process.
- Conduct post-tour evaluations to gather feedback, identify areas for improvement, and implement best practices.
- Stay updated on travel trends, destination updates, and industry regulations to enhance tour offerings and ensure compliance.
- Develop and implement operational procedures to optimize workflow and improve efficiency.
- Collaborate with marketing and sales teams to promote tours and support business development initiatives.
Desired Candidate Profile
Minimum of 2 years and up to 5 years of experience in tour operations, travel coordination, or a related field.
- Proven track record of managing group tours, itineraries, and travel logistics in a fast-paced environment.
- Strong organizational and multitasking skills with keen attention to detail.
- Excellent communication and interpersonal abilities for effective client and vendor interactions.
- Demonstrated leadership skills with experience supervising or mentoring team members.
- Ability to work onsite (office-based) and adapt to flexible work schedules, including occasional weekends or travel.
- Proficiency in travel management software and Microsoft Office Suite.
- Problem-solving mindset with the ability to handle unexpected challenges calmly and efficiently.
- Knowledge of travel industry regulations, visa requirements, and destination-specific information.
- Customer-focused approach with a commitment to delivering high-quality service.
Company Industry
- Travel
- Tourism
Department / Functional Area
- Installation
- Maintenance
- Operations
- Repair
Keywords
- Senior Tour Operator
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