Senior Trading Quality Analyst
INGOT
Employer Active
Posted on 18 Dec
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Nationality
Any Nationality
Gender
Not Mentioned
Vacancy
1 Vacancy
Job Description
Roles & Responsibilities
Through data-driven analysis and process ownership, the Trading Quality Analyst contributes directly to improving operational performance, client satisfaction, and cross-functional alignment.
Main Activities and Responsibilities:
- Monitor operational workflows across MT4/MT5, bridges, plugins, symbols, and reporting tools
- Perform random daily ticket checks for Backoffice teams, scoring each task against accuracy, timeliness, and completeness
- Document SOPs, workflows, and corrective actions, ensuring alignment across teams.
- Generate reports on back-office operations' Key Performance Indicators (KPIs)
- Set quality standards for new products and campaigns, ensure a smooth launch, and document any issues for future improvements
- Ensure accurate and well-documented IB offers, policies and procedures shared promptly with relevant departments. Evaluate the effectiveness of these offers in terms of customer satisfaction and company interests. Set and uphold standards for the quality of offer documentation
- Evaluate current back-office processes to identify inefficiencies or areas for improvement.
- Prepare and distribute regular quality assurance reports, including findings, metrics, and recommendations
- Verify that the daily, weekly, and monthly workflow processes are accurate
- Reconcile discrepancies between trading systems and financial records
- Ensure the integrity of financial data and compliance with accounting standards
- Any other duties that are requested and relevant to the role
Required Skills & Experience:
- Bachelor s degree in finance, Business, or related field
- 3+ years in brokerage/trading operations with strong MT4/MT5 expertise
- Knowledge of bridges (OneZero, Centroid, FXcubic) and APIs
- Experience in quality assurance, compliance monitoring, or Dealing operations oversight
- Fluent in English and Arabic
- Strong analytical skills, able to detect systemic risks and trends
- Proficiency in ticketing systems, Excel/BI dashboards
- Skilled in SOP writing, process mapping, and structured reporting
- Excellent communication and collaboration skills
- Highly organized, detail-oriented, proactive problem solver
Desired Candidate Profile
You ll excel at what you do because you re in a role that aligns with your skills and passions
- You ll be aligned with our core values - High Ethics, Commitment and Innovation we re looking for team members who get it, want it, and have the capacity to do it
- We want you to thrive in an environment where your contributions matter, and you can make an impact on our mission.
If you re a high-energy, results-driven professional who s ready to take on a role that matches your expertise and values, we d love to connect! Check out the details below and see if this is the right fit for you.
Required Skills & Experience:
- Bachelor s degree in finance, Business, or related field
- 3+ years in brokerage/trading operations with strong MT4/MT5 expertise
- Knowledge of bridges (OneZero, Centroid, FXcubic) and APIs
- Experience in quality assurance, compliance monitoring, or Dealing operations oversight
- Fluent in English and Arabic
- Strong analytical skills, able to detect systemic risks and trends
- Proficiency in ticketing systems, Excel/BI dashboards
- Skilled in SOP writing, process mapping, and structured reporting
- Excellent communication and collaboration skills
- Highly organized, detail-oriented, proactive problem solver
Company Industry
- Banking
- Financial Services
- Broking
Department / Functional Area
- Quality
- Testing
- QA
- QC
- Inspector
Keywords
- Senior Trading Quality Analyst
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INGOT
At INGOT, we believe in building high-performing teams where everyone is in the right seat not just filling a role, but thriving in it. Our approach emphasizes in getting the right people in the right positions to drive business growth and success.