Service adviosr

Rotana Hotels

Job Overview
Job Description
We are currently looking for dynamic and self motivated Laundry professionals who want to move their careers forward.
As a Washer Man you are responsible to ensure that laundry service, required by our guest is done on time and with the highest possible standards, whereby your role will include key responsibilities such as:
Follow the policies and procedures of hotel and laundry department
Work with conciseness in order to give the best result and good quality of work and also look after other pressing section
Sort out the house linen and guest laundry according to the color and fabric
Aware of different washing programs for different garments
Have good knowledge of washing products and how and where to use them
Use proper care of washing machines and chemicals being used
Handle all garments with care
Know all washing techniques and attend trainings and meetings within the department
Assist and train other laundry employees to enhance their skills and allow multitasking
Skills
Education, Qualifications & Experiences
You should ideally have a degree or a vocational training within the laundry operation and previous experience in a similar role in a high volume laundry. Good command of English and a positive, friendly attitude are essentials.
Knowledge & Competencies
The ideal candidate will be hands-on with a true passion for people and service along with a positive and pleasant attitude. You will thrive working in a busy environment and stay calm under pressure, have attention to details and should possess following competencies:
Understanding the Job
Taking Responsibility
Recognizing Differences
Customer Focus
Adaptability
Teamwork