Service Advisor

Client of HireLebanese

Employer Active

Posted 3 hrs ago

Experience

1 - 7 Years

Job Location

Beirut - Lebanon

Education

Any Graduation

Nationality

Any Nationality

Gender

Not Mentioned

Vacancy

1 Vacancy

Job Description

Roles & Responsibilities

Duties and responsibilities may include the following:

  • Greeting customers and directing them to the workshop;
  • Consulting with technicians about needed repairs and alternatives;
  • Answering customer questions about service outcomes and consulting with technicians when necessary;
  • Informing customers about potential cost savings and warranty protections;
  • Overseeing and managing the service scheduling and workflow;
  • Informing customers of changes in service or when their vehicle is ready to be picked up

Qualifications :

  • Working knowledge and experience of automotive products, repairs and parts;
  • Secondary education in the automotive field or equivalent work experience.
  • Strong communication skills and the ability to translate customer needs to workable technician orders.
  • Exceptional customer service skills based on experience.

Desired Candidate Profile

Qualifications :

  • Working knowledge and experience of automotive products, repairs and parts;
  • Secondary education in the automotive field or equivalent work experience.
  • Strong communication skills and the ability to translate customer needs to workable technician orders.
  • Exceptional customer service skills based on experience.

Company Industry

Department / Functional Area

Keywords

  • Service Advisor

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