Service Advisor
IIQAF Group of Companies
Posted on 10 Sep
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Nationality
Any Nationality
Gender
Not Mentioned
Vacancy
1 Vacancy
Job Description
Roles & Responsibilities
Job Location
Dubai,
United Arab Emirates
Experience
2 to 5 years
Qualification Level
Diploma; Graduate
Job Function
Customer Service / Telecalling
Skillset
Knowledge of particular service-related hardware and software systems
Preferred Jobseekers
Jobseekers from any country
Job Location : Dubai, United Arab Emirates
Job Responsibilities :
Handle customer inquiries and complaints in a professional manner.
Provide guidance and advice to customers on product features, service options, and pricing.
Maintain a high level of customer service as an interface between customers and IIQAF staff.
Build rapport with customers and develop long-term relationships.
Follow established processes and procedures for service.
Monitor customer satisfaction and address any customer service issues.
Recommend and promote products and services.
Participate in sales and marketing activities.
Remain knowledgeable about products, services, and industry trends.
Job Requirements :
High school diploma/GED or higher.
Previous experience as a Service Advisor or related position.
Excellent customer service skills, communication skills, and problem-solving skills.
Knowledge of particular service-related hardware and software systems.
Ability to be flexible and adapt to changing customer needs.
Ability to work both independently and in a team environment.
Commitment to meeting deadlines and responding to customer inquiries in a timely manner.
Company Industry
Department / Functional Area
Keywords
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IIQAF Group of Companies