Service Advisor

IIQAF Group of Companies

Posted on 10 Sep

Experience

2 - 5 Years

Education

Diploma

Nationality

Any Nationality

Gender

Not Mentioned

Vacancy

1 Vacancy

Job Description

Roles & Responsibilities

Job Location

Dubai,
United Arab Emirates

Experience

2 to 5 years

Qualification Level

Diploma; Graduate

Job Function

Customer Service / Telecalling

Skillset

Knowledge of particular service-related hardware and software systems

Preferred Jobseekers

Jobseekers from any country

Service Advisor

Job Location : Dubai, United Arab Emirates

Job Responsibilities :

Handle customer inquiries and complaints in a professional manner.
Provide guidance and advice to customers on product features, service options, and pricing.
Maintain a high level of customer service as an interface between customers and IIQAF staff.
Build rapport with customers and develop long-term relationships.
Follow established processes and procedures for service.
Monitor customer satisfaction and address any customer service issues.
Recommend and promote products and services.
Participate in sales and marketing activities.
Remain knowledgeable about products, services, and industry trends.

Job Requirements :

High school diploma/GED or higher.
Previous experience as a Service Advisor or related position.
Excellent customer service skills, communication skills, and problem-solving skills.
Knowledge of particular service-related hardware and software systems.
Ability to be flexible and adapt to changing customer needs.
Ability to work both independently and in a team environment.
Commitment to meeting deadlines and responding to customer inquiries in a timely manner.

Company Industry

Department / Functional Area

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