Service Advisor

Kings Auto Garage

We are looking for an experienced and customer-oriented Service Advisor to join our team. The ideal candidate will be responsible for handling customer inquiries, coordinating vehicle repairs, and ensuring a smooth service experience.

Key Responsibilities:

• Greet customers and assess their vehicle concerns.
• Provide accurate repair estimates and explain recommended services.
• Communicate with technicians to track service progress.
• Keep customers informed about their vehicle status.
• Prepare job cards, invoices, and necessary documentation.
• Ensure timely completion and delivery of vehicles.
• Maintain strong customer relationships and handle inquiries professionally.

Requirements:

• Previous experience as a Service Advisor in an automotive workshop (preferred).
• Strong communication and customer service skills.
• Basic knowledge of car repairs and maintenance.
• Ability to work efficiently in a fast-paced environment.
• Proficiency in using workshop management software.
• Fluency in English (Arabic or other languages is a plus).

What We Offer:

• Competitive salary + incentives.
• A professional and friendly work environment.
• Opportunities for career growth and training.