Service Customer Engineer
CNTXT
Posted on 5 Mar
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Nationality
Any Nationality
Gender
Not Mentioned
Vacancy
1 Vacancy
Job Description
Roles & Responsibilities
Principal Duties
- Serve as ultimate technical authority and escalation point for CNTXT s most complex and strategic pre-sales engagements requiring exceptional technical depth
- Define and evolve solution architecture standards, patterns, and best practices across all specialization tracks within the pre-sales organization
- Lead technical strategy for transformational, multi-million dollar deals with national-level importance or market-defining significance
- Design ground-breaking cloud architectures that push boundaries of technology and deliver unprecedented business value to customers
- Mentor and develop Customer Engineers across all levels through technical guidance, architecture reviews, and knowledge transfer
Desired Candidate Profile
Bachelor s degree in Computer Science, Information Technology, Engineering, or related technical
field required. Master s degree, MBA, or advanced technical degree are highly preferred. Executive
education from leading institutions is valued
- 8-12+ years of enterprise technology experience with demonstrated progression to increasingly complex challenges.
- 5+ years as Senior Customer Engineer or equivalent senior technical role with proven excellence.
- Extensive track record of leading transformational, multi-million dollar cloud engagements.
- Proven ability to engage effectively with C-suite and senior government officials.
- History of technical thought leadership and organizational capability development.
Required: All professional-level certifications in specialization track (typically 4-5 certifications).
- Professional Cloud Architect (mandatory and current).
- At least one Google Cloud specialty certification.
- Track record of maintaining current certifications and early adoption of new certifications.
- Fluent in English (executive and government-level communication mastery).
- Arabic proficiency required at professional fluency level for engagement with highest-level KSA/MENA stakeholders.
- Exceptional presentation abilities in both languages.
Company Industry
- IT - Software Services
Department / Functional Area
- IT Software
Keywords
- Service Customer Engineer
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