Service Delivery Engineer - Network

Meeza Qstp LLC

The primary responsibilities of the Service Delivery Engineer Network:

Functional Responsibilities:
Configure and install various network devices and services (e.g., routers, switches, firewalls, load
balancers etc).
Provide remote troubleshooting and fault finding if issues occur upon initial installation.
Participates in execution of networking projects: (Site visits, technical evaluation, installation,
implementation, and NRFU Testing.
Maintain and support Customer/MEEZA s LAN/WAN environment.
Provide remote support to on-site engineers, Senior Engineers and end users/customers during
installation, upgrades, and troubleshooting.
Provide Level 2/3 support and troubleshooting to resolve issues.
Maintains up to date network documentation includes Rack Layouts and Network Inventory
details.
Responsible to adhere with all information security policies and procedures of MEEZA s network
and security standard architecture.
Willing to work flexible hours and on weekends as per business requirements.
Collaborator, initiative-taker with the ability to complete tasks in an unsupervised environment.
Have high inter-personal skills including politeness, and positive general outlook.
Perform other related duties as assigned.

Knowledge, Skills & Experience

Academic & Professional Qualifications:

Bachelor s degree in computer science, Information Systems, Engineering, or equivalent.
At least holding one CCNP certification specializations from Cisco Systems.
Should hold ITILv3 Foundation certification.
Experience:
5-6 years of experience in information technology or a similar field.
Skills and Requirements:
Good understanding of Project Planning.
Strong Microsoft Office experience (Word, Excel, Visio, and PowerPoint).
Should have good experience from Enterprise based network and operations.
Well knowledge/experience on routing and switching (L2/L3).
Well knowledge/experience on routing protocols (e.g.: OSPF, BGP).
Well knowledge on Service Provider / MPLS L3VPN networks.
Well knowledge on Network Security Products (e.g.- Cisco ASA, Palo Alto, FortiGate Firewalls and
Cisco ISE).
Well knowledge on Enterprise and Service Provider based routers and Switches (e.g., -Cisco ISR,
ASR Routers, Cisco Catalyst/Aruba Switches).
Well knowledge/experience on Data Centre technologies and platforms (e.g.: Cisco Nexus
7K/5K/2K).
Knowledge or experience on the network and server load balancers (e.g., F5 ,A10).
Basic knowledge on Cisco wireless networks.
Knowledge on Cisco Unified Communication is a plus.
Knowledge/experience on any Network Management System (as, Cisco Prime, MRTG/PRTG, HP
OVO) and preparing reports.
Visio design/diagramming skills.