Service Desk Analyst B2C Solutions WLL

Multiple VacanciesEmployer Active

Posted 1 hrs ago

Experience

3 - 5 Years

Job Location

Doha - Qatar

Education

Diploma(Computers), Bachelors in Computer Application

Nationality

Any Nationality

Gender

Any

Vacancy

15 Vacancies

Job Description

Roles & Responsibilities


URGENT HIRING: SERVICE DESK ANALYST

(CANDIDATES AVAILABLE IN QATAR)


REQUIREMENTS:

Diploma or Bachelor’s Degree in Computer Science, IT, or Engineering.

Minimum 5 -6 years of experience in IT Service Desk or Technical Support.

ITIL v4 Foundation certification required.

SDI Certified Service Desk Analyst (SDA) preferred.

Excellent verbal and written communication skills in English.

Strong customer service orientation and teamwork capability.

Microsoft 365 Administration (Exchange, Teams, OneDrive, SharePoint).

Active Directory and user access management.

Endpoint security and antivirus administration.

VPN connectivity and remote troubleshooting.

Basic hardware and software troubleshooting.

Familiarity with ITSM tools (ServiceNow, ManageEngine, or equivalent).


Immediate Joining





Employment Type

    Full Time

Company Industry

  • Recruitment
  • Placement Firm
  • Executive Search

Department / Functional Area

  • System Administration
  • Network Administration
  • Security (IT Software)

Keywords

  • Service Desk Analyst

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B2C Solutions WLL

At B2C Solutions, we are strong believer in Human Capital and each of us should have the best. The same reasons we invest in Recruitment Intelligence for you. In the era of Digital disruption, the people we work with matters more than ever. B2C is a top outsourcing / staffing company in Qatar that helps businesses find staffing / outsourcing solutions. Let us help you find the right people to succeed! While searching the best for you, we put ourselves in your shoes, we communicate in details to understand the fitness rather than just asking the standard questions. We understand, every resume is a story and not just a skill mentioned on papers. It’s the attitude, the inspiration, the efforts, the learning, the growth, and the dreams. The search is always for better life, Better Culture, Better team.

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Mezzanine Floor, Nissan Building, West Bay West Bay Krishna, Andhra Pradesh- 521201, Doha, Qatar