Service Desk Analyst Jobs in Dubai

• 0 - 2 Years
• Dubai - United Arab Emirates (UAE)

Emirati National with a Bachelor's Degree preferred in IT, strong communication skills, and basic IT troubleshooting knowledge for Service Desk support.

• 3 - 7 Years
• Dubai , Sharjah - United Arab Emirates (UAE)

Provide first-line IT support, manage incident tickets, ensure SLA compliance, and possess strong communication skills with ITSM tools knowledge.

• 12 - 15 Years
• Dubai - United Arab Emirates (UAE)

Oversee service delivery governance, manage IT operations, lead service desk and production support teams, ensuring SLA compliance and customer satisfaction.

• 1 - 6 Years
• Dubai - United Arab Emirates (UAE)

Serve as the first point of contact for customers, resolving complaints, promoting products, and maintaining records while ensuring effective communication in Arabic and English.

• 2 - 3 Years
• Dubai - United Arab Emirates (UAE)

Provide IT support for hardware and software, manage user accounts, troubleshoot network issues, and assist with onboarding and offboarding processes.

• 3 - 5 Years
• Dubai - United Arab Emirates (UAE)

Manage the complete NOC process, including applications, submissions, approvals, renewals, tracking, and closure. Maintain updated NOC trackers and ensure timely follow-up on pe...

• 3 - 5 Years
• Dubai - United Arab Emirates (UAE)

Serve as the first point of contact for network incidents, monitor performance, coordinate resolutions, and prepare incident reports with a focus on teamwork.

• 3 - 8 Years
• Dubai - United Arab Emirates (UAE)

Provide user support and system maintenance, manage networking equipment, ensure compliance, and possess strong analytical and communication skills.

• 3 - 6 Years
• Dubai - United Arab Emirates (UAE)

Diagnose hardware and software issues swiftly to minimize downtime and ensure optimal performance for end-users. Provide exceptional customer service by guiding users through te...

• 5 - 9 Years
• Dubai - United Arab Emirates

Provide end-user IT support, helpdesk coordination, and basic system administration while ensuring effective communication with stakeholders during a temporary assignment.