Service Desk Analyst Jobs

• 3 - 5 Years
• Sharjah - United Arab Emirates (UAE)

Provide customer support via phone, email, and chat, manage tickets, ensure SLA compliance, and generate reports; IT certifications preferred.

• 2 - 4 Years
• Doha - Qatar

Monitor and improve IT Service Desk quality by reviewing communications, ensuring compliance with service standards, and supporting continuous improvement initiatives.

• 2 - 4 Years
• Dubai - United Arab Emirates (UAE)

Monitor IT dashboards, log incidents, perform troubleshooting, escalate issues, and assist in cybersecurity while collaborating with teams and updating documentation.

• 1 - 3 Years
• Cairo - Egypt

Responsible for resolving technical issues, supporting Microsoft technologies, maintaining systems, and ensuring network security while possessing strong problem-solving and com...

• 5 - 8 Years
• Dammam/Khobar/Eastern Province - Saudi Arabia

Oversee service desk operations, ensure SLA compliance, manage IT support for users, and lead staff development with strong ITIL and technical knowledge.

• 2 - 5 Years
• Dubai - United Arab Emirates (UAE)

Provide first-time resolution for customer issues, utilizing troubleshooting and technical knowledge of Cisco and ANTlabs products while ensuring excellent communication.

• 1 - 4 Years
• Iraq - Iraq

Provide hardware and software support, troubleshoot issues, manage service tickets, and train personnel in technology solutions for IT Service Desk.

• 3 - 5 Years
• Lebanon - Lebanon

Provide first level Information Management and Technology support, troubleshoot issues, manage user accounts, and conduct training for end-users.

• 0 - 2 Years
• Beirut - Lebanon

Provide technical support for IT issues, manage incidents, communicate with users, and contribute to service desk improvements while possessing strong problem-solving and commun...

• 1 - 3 Years
• Morocco - Morocco

The role involves providing technical support, diagnosing issues, and ensuring user satisfaction with fluency in Italian and French required.

• 1 - 3 Years
• Saudi Arabia - Saudi Arabia

Guest Experience Experts deliver memorable services, manage guest requests, ensure safety, and maintain professionalism while performing various operational tasks.

• 10 - 12 Years
• Cairo - Egypt

The role involves designing Employee Experience solutions, providing presales support, and engaging clients while requiring strong technical expertise and communication skills.

• 5 - 7 Years
• Egypt - Egypt

Lead and develop a team of cloud support engineers, manage service desk operations, ensure adherence to SLAs, and implement process improvements.

• 2 - 7 Years
• Doha - Qatar

We re looking for a Service Desk Engineer to join our Infrastructure Team. You will provide first-line technical support to internal employees, manage user access across core pl...

• 0 - 5 Years
• Cairo - Egypt

Provide IT operational support, manage incidents and service requests, assist users, and collaborate with teams for service continuity and quality delivery.

• 3 - 5 Years
• Abu Dhabi - United Arab Emirates (UAE)

Provide first-line technical support, manage user accounts, assist in technology initiatives, and ensure compliance with IT governance standards.

• 1 - 2 Years
• Abu Dhabi - United Arab Emirates (UAE)

Responsibilities include responding to customer inquiries, data entry, scheduling, and providing administrative support with strong communication and organizational skills requi...

• 4 - 9 Years
• Doha - Qatar

Provide excellent customer service through various channels, manage reservations, and support sales while demonstrating problem-solving and communication skills.

• 5 - 10 Years
• Al Khobar - Saudi Arabia

Responsible for customer support in DCS issues, troubleshooting, system configuration, and creating business opportunities with strong knowledge of relevant protocols.

• 1 - 3 Years
• Alexandria - Egypt

Troubleshoot networking issues, install software and hardware, maintain CCTV systems, and provide technical support for devices and applications.

• 5 - 9 Years
• Doha - Qatar

Manage customer communications across digital platforms, ensure timely responses, monitor team performance, and provide insights to enhance customer experience.

• 4 - 6 Years
• Dubai - United Arab Emirates (UAE)

Provide technical IT support for hardware and software, manage IT systems, and possess skills in customer service and project management.

• 1 - 3 Years
• Dubai - United Arab Emirates

Provide IT support by managing service requests, troubleshooting issues, and maintaining IT asset inventory while ensuring compliance with standards.

• 0 - 2 Years
• Saudi Arabia - Saudi Arabia

Guest Experience Experts deliver memorable services, ensuring guest satisfaction while maintaining professionalism and adhering to company standards.

• 2 - 4 Years
• Beirut - Lebanon

Install, maintain, and troubleshoot IT systems while providing technical support and ensuring equipment readiness for employees in a professional office environment.

• 1 - 3 Years
• Cairo - Egypt

Install and update software, provide technical support, maintain IT inventory, and assist with technology initiatives; requires Bachelor's degree and customer support skills.

• 0 - 2 Years
• Amman - Jordan

Provide first-line support, troubleshoot software issues, maintain records, and liaise with customers while ensuring confidentiality and excellent communication skills.

• 8 - 10 Years
• Al Madina Al Munawarah - Saudi Arabia

Provide technical assistance for computer systems, train users, and maintain performance; requires a Bachelor's degree and strong communication skills.

• 0 - 2 Years
• Cairo - Egypt

The role requires excellent communication skills and a good level of English, with experience in IT Help Desk support.

• 2 - 4 Years
• Egypt - Egypt

Support technology environment by resolving technical issues, managing assets, and implementing AI tools for efficient IT operations and onboarding.