Service Desk Analyst Jobs

• 2 - 4 Years
• Doha - Qatar

Responsible for incident management, providing technical support, troubleshooting IT issues, and ensuring operational continuity in sports venues and events.

• 1 - 3 Years
• Abu Dhabi - United Arab Emirates

Provide Tier I and II IT support, manage infrastructure, ensure operational stability, and assist with onboarding while complying with company policies.

• 2 - 7 Years
• Jordan - Jordan

Responsible for provisioning hardware, troubleshooting issues, managing user accounts, and maintaining documentation with strong technical skills in computer systems.

• 2 - 7 Years
• Tunisia - Tunisia

Diagnose computer malfunctions, configure workstations, guide users, escalate incidents, and document interventions using incident management tools.

• 1 - 4 Years
• Al Kuwait - Kuwait

Supervise Service Desk operations, provide training, ensure customer service excellence, manage work orders, and maintain database accuracy.

• 5 - 7 Years
• Kuwait - Kuwait

Provide training and guidance to Service Desk personnel, ensure excellent customer service, and oversee operations while managing a demanding workload.

• 2 - 4 Years
• Doha - Qatar

Monitor and improve IT Service Desk quality by reviewing communications, ensuring compliance with service standards, and supporting continuous improvement initiatives.

• 0 - 2 Years
• Dubai - United Arab Emirates (UAE)

Provide first-level technical support, troubleshoot issues, maintain records, and escalate complex problems; UAE National preferred with IT certifications.

• 2 - 6 Years
• Riyadh - Saudi Arabia

Provide first-line IT support, troubleshoot hardware and software issues, manage user accounts, and promote cybersecurity awareness with strong communication skills.

• 1 - 3 Years
• Cairo - Egypt

Responsible for resolving technical issues, providing IT support for Microsoft technologies, maintaining systems, and ensuring network security with strong problem-solving skills.

• 1 - 7 Years
• Iraq - Iraq

Provide end-user support, manage tickets, troubleshoot IT issues, perform account management, ensure security compliance, and collaborate with teams.

• 3 - 4 Years
• Doha - Qatar

Input, process, and distribute work requests while ensuring adherence to security procedures and utilizing Maximo for reporting; requires customer service experience and advance...

• 10 - 12 Years
• Cairo - Egypt

The role involves designing Employee Experience solutions, providing presales support, and engaging clients while requiring strong technical expertise and communication skills.

• 2 - 7 Years
• Doha - Qatar

Responsible for resolving user issues via calls and chats, maintaining ticket quality, and meeting service targets; requires IT knowledge and bilingual proficiency.

• 0 - 2 Years
• Egypt - Egypt

Provide IT operational support, manage incidents and service requests, ensure user assistance, and maintain documentation with strong communication skills.

• 1 - 3 Years
• Egypt - Egypt

Provide first-line IT support, manage incidents and service requests, and ensure quality delivery while collaborating with internal teams.

• 5 - 7 Years
• Egypt - Egypt

Lead and develop a team of cloud support engineers, manage service desk operations, ensure adherence to SLAs, and implement process improvements.

• 0 - 2 Years
• Casablanca - Morocco

The Service Desk Agent provides technical support, resolves user issues, and ensures effective communication in Dutch and English while maintaining IT policies.

• 0 - 2 Years
• Beirut - Lebanon

Provide technical support for IT issues, manage incidents, communicate with users, and contribute to service desk improvements while possessing strong problem-solving and commun...

• 20 - 28 Years
• Dubai - United Arab Emirates (UAE)

Oversee end-to-end Managed Services delivery, ensuring SLA adherence, driving service improvement, and managing a large multi-disciplinary team with P&L accountability.

• 2 - 5 Years
• Dubai - United Arab Emirates (UAE)

Deliver comprehensive IT support, manage infrastructure, troubleshoot issues, and coordinate with vendors while ensuring efficient operations across multiple locations.

• 1 - 3 Years
• Dubai - United Arab Emirates (UAE)

Manage customer service requests, coordinate vehicle transactions, provide driver training, and maintain relationships while ensuring timely service delivery and high-quality st...

• 3 - 5 Years
• Dubai - United Arab Emirates (UAE)

Responsible for IT support including hardware/software installation, troubleshooting, and user onboarding, requiring knowledge in ITIL and certifications in computer science.

• 3 - 8 Years
• Dubai - United Arab Emirates (UAE)

Responsible for installing, upgrading, and maintaining technology infrastructure while providing technical support and ensuring cybersecurity compliance for various teams.

• 1 - 7 Years
• Giza - Egypt

Provide technical support by diagnosing issues, managing helpdesk tickets, and assisting users with hardware, software, and network problems.

• 1 - 3 Years
• Algeria - Algeria

Manage IT operations, monitor incidents, coordinate teams, ensure compliance, and improve IT services while maintaining security and user support.

• 2 - 5 Years
• Dubai , Ajman - United Arab Emirates (UAE)

Seeking a proactive Helpdesk Executive with experience in CAFM tools, managing service requests, and providing excellent customer service in Facility Management.

• 0 Year
• Dubai - United Arab Emirates (UAE)

Assist with back-office operations, support documentation processes, coordinate with teams, and learn freight forwarding for logistics students or graduates.

• 2 - 5 Years
• Abu Dhabi - United Arab Emirates (UAE)

Coordinate engineering service activities, manage maintenance tasks, ensure compliance with safety regulations, and support vendor management with a degree in Engineering prefer...

• 3 - 5 Years
• Dubai - United Arab Emirates (UAE)

Provide technical support for vehicle diagnostics, troubleshoot complex issues, and ensure efficient service delivery while promoting customer satisfaction and operational effic...