Service Desk Analyst Jobs

• 3 - 8 Years
• Bahrain - Bahrain

Your Responsibilities: • Handles front-line communication with business users with regards to incident and service request management. • Assigns and re-assigns incidents and ser...

• 0 - 3 Years
• Manama - Bahrain

Provide technical support for Windows and macOS systems, hardware, and networking; requires IT degree or relevant certifications.

• 3 - 8 Years
• Dubai - United Arab Emirates

Oversee Service Desk operations, provide leadership and technical guidance, ensure high-quality support, and drive continuous improvement in IT service management.

• 1 - 3 Years
• Abu Dhabi - United Arab Emirates (UAE)

Seeking a proactive Service Desk and Support Engineer to provide technical support, troubleshoot issues, and ensure smooth IT operations for end users.

• 0 - 1 Year
• Dubai - United Arab Emirates

Guest Experience Experts deliver memorable services, manage guest requests, maintain professionalism, and ensure a safe workplace with no prior experience required.

• 0 - 2 Years
• Egypt - Egypt

Manage guest requests via various communication methods, provide information, maintain professionalism, and support team goals with a high school diploma required.

• 2 - 7 Years
• Cairo - Egypt

Provide first-tier IT support, troubleshoot systems, train users, and manage IT infrastructure with strong communication and technical skills.

• 0 - 2 Years
• Casablanca - Morocco

The Service Desk Agent provides technical support, resolves user issues, and advises on IT policies, requiring fluency in Dutch and English.

• 1 - 3 Years
• Lebanon - Lebanon

Responsible for front-line support, troubleshooting hardware/software, managing user access, and maintaining systems with strong communication and prioritization skills.

• 1 - 4 Years
• Iraq - Iraq

Provide hardware and software support, troubleshoot issues, manage service tickets, and train personnel in technology solutions for IT Service Desk.

• 3 - 8 Years
• Saudi Arabia - Saudi Arabia

Manage service delivery, ensure compliance with service level agreements, and coach the support team while possessing ITIL certification and strong analytical skills.

• 3 - 8 Years
• Saudi Arabia - Saudi Arabia

Provide level 1 support, manage incidents, and ensure communication; requires IT Service Desk experience, proficiency in incident management, and English.

• 0 - 2 Years
• Riyadh - Saudi Arabia

Support ITIL-based service management processes, monitor tickets, analyze trends, and maintain knowledge base; Bachelor's degree in IT or related field required.

• 1 - 4 Years
• Dubai - United Arab Emirates

Provide advanced support for business applications, manage incidents, perform root-cause analysis, and enhance application support processes with strong communication skills.

• 2 - 4 Years
• Saudi Arabia - Saudi Arabia

Guest Experience Experts deliver memorable services, manage guest requests, maintain professionalism, and ensure a safe workplace while being proactive and hands-on.

• 10 - 12 Years
• Cairo - Egypt

Responsible for designing Employee Experience solutions, providing presales support, and engaging clients while demonstrating technical expertise and strong communication skills.

• 3 - 8 Years
• Riyadh - Saudi Arabia

Handle user inquiries via calls, emails, and chat, provide troubleshooting support, and manage ticket resolution while contributing to Knowledge Base.

• 5 - 11 Years
• Cairo - Egypt

Manage Service Desk operations, ensuring adherence to ITIL processes, team leadership, incident management, and continuous improvement for optimal service delivery.

• 2 - 6 Years
• Abu Dhabi - United Arab Emirates

The Service Desk Executive enhances customer experience by providing technical support, troubleshooting, and guidance on Core42 products while managing incidents and service req...

• 1 - 3 Years
• Morocco - Morocco

The role involves diagnosing and resolving technical issues, providing IT support, and ensuring effective communication with users while possessing technical education and langu...

• 1 - 3 Years
• Ras Al Khaimah - United Arab Emirates (UAE)

Provide first-level SAP Business One support, troubleshoot IT issues, manage user accounts, and maintain IT documentation in a fast-paced environment.

• 2 - 5 Years
• Dubai - United Arab Emirates (UAE)

Deliver comprehensive IT support, manage infrastructure, troubleshoot issues, and coordinate with vendors while ensuring effective communication and problem-solving skills.

• 1 - 3 Years
• Sharjah - United Arab Emirates (UAE)

Provide technical support for Linux and Windows servers, troubleshoot IT issues, assist with network administration, and engage in online marketing.

• 3 - 8 Years
• Dammam , Tabuk - Saudi Arabia

Coordinate service appointments, manage customer inquiries, oversee job orders, and ensure parts availability while generating performance reports and maintaining documentation.

• 5 - 10 Years
• Cologne - Germany

Responsible for 1st and 2nd level IT support, Microsoft 365 administration, network management, and leading a small IT support team.

• 1 - 3 Years
• Abu Dhabi - United Arab Emirates (UAE)

Responsible for exceptional guest service, managing calls, and inquiries while ensuring safety, communication, and multitasking in a hospitality environment.

• 5 - 10 Years
• Dubai - United Arab Emirates (UAE)

Seeking a Lead Service Desk professional with experience in IT support and end user support, proficient in technical support and user assistance.

• 2 - 6 Years
• Dubai - United Arab Emirates (UAE)

The role involves managing service requests, ensuring SLA compliance, and providing customer support in a fast-paced environment with strong communication skills.

• 2 - 5 Years
• Dubai , Abu Dhabi , Ras Al Khaimah - United Arab Emirates (UAE)

Maximize revenue by promoting services, ensuring customer satisfaction, managing appointments, and streamlining communication between customers and technicians.

• 1 - 6 Years
• Abu Dhabi , Al Ain - United Arab Emirates (UAE)

Assist customers with checkout, operate cash registers, handle cash accurately, and ensure customer satisfaction while promoting offers in a retail environment.