Service Desk Analyst Jobs

• 3 - 7 Years
• Doha - Qatar

he Service Desk Analyst is responsible for providing first-line technical support to end users, managing incidents and service requests, troubleshooting IT issues, and ensuring ...

• 2 - 7 Years
• Tunis - Tunisia

As a support technician, you will diagnose issues, configure workstations, guide users, and escalate incidents while being fluent in Italian and English.

• 3 - 7 Years
• Dubai , Sharjah - United Arab Emirates (UAE)

Provide first-line IT support via phone, email, and remote support. Respond to customer queries and acknowledge incidents within defined SLAs. Log, categorize, and update incide...

• 2 - 4 Years
• Dubai - United Arab Emirates (UAE)

The Service Desk is the Company’s single point of contact for all IT & Network related outages, Provide first line technical support to internal staff, The Service Desk Engineer...

• 3 - 8 Years
• Abu Dhabi - United Arab Emirates (UAE)

Provide first-line technical support, manage IT assets, and perform user account management while possessing a Bachelor's degree and relevant certifications.

• 3 - 8 Years
• Abu Dhabi - United Arab Emirates (UAE)

Provide first-line technical support, diagnosing and resolving hardware, software, and network issues for end-users via phone, email, or chat. Escalate complex or unresolved iss...

• 1 - 3 Years
• Cairo - Egypt

Responsible for resolving technical issues, providing IT support for Microsoft technologies, maintaining systems, and ensuring network security with strong problem-solving skills.

• 1 - 6 Years
• Giza - Egypt

Provide first-line IT service desk support, manage incidents and requests, collaborate with stakeholders, and ensure effective service delivery in a dynamic environment.

• 0 - 5 Years
• Saudi Arabia - Saudi Arabia

POSITION SUMMARY Our jobs aren t just about giving guests a smooth check-in and check-out. Instead, we want to build and experience that is memorable and unique. Our Guest Exper...

• 1 - 6 Years
• Abu Dhabi - United Arab Emirates

The Butler Service Desk Agent attends promptly and efficiently to all phone calls within 3 rings and is the primary point of contact for all telephone correspondence within the ...

• 4 - 9 Years
• Kuwait - Kuwait

Working across the globe, V2X builds smart solutions designed to integrate physical and digital infrastructure from base to battlefield. We bring 120 years of successful mission...

• 1 - 3 Years
• Abu Dhabi - United Arab Emirates

Responsible for managing the Service Desk system, handling IT incidents, asset management, and ensuring ITIL-aligned service delivery with strong customer focus.

• 0 - 2 Years
• Giza - Egypt

Provide effective and efficient 1st level of support to all CIB Staff/GTS clients to resolve the reported challenges in order to enable different business areas proceeding with ...

• 0 - 2 Years
• Morocco - Morocco

The Service Desk Agent provides technical support, resolves user issues, and ensures maximum uptime while requiring fluency in Italian and French.

• 0 - 5 Years
• Giza - Egypt

Deliver 24/7 digital-first support for technical and account management queries, requiring strong English communication, emotional intelligence, and proficiency in MS Office.

• 3 - 5 Years
• Riyadh - Saudi Arabia

Handle user support through calls, emails, and chat, troubleshoot issues, manage tickets, and provide backup solutions with technical skills in Windows and networking.

• 2 - 7 Years
• Egypt - Egypt

Job Description The IT Service Desk Engineer is responsible for providing technical support to end-users, ensuring that IT service requests and incidents are addressed promptly ...

• 0 - 2 Years
• Egypt - Egypt

Provide IT operational support, manage incidents and service requests, ensure user assistance, and maintain documentation with strong communication skills.

• 1 - 3 Years
• Egypt - Egypt

Provide first-line IT support, manage incidents and service requests, and ensure quality delivery while collaborating with internal teams.

• 5 - 7 Years
• Egypt - Egypt

Lead and develop a team of cloud support engineers, manage service desk operations, ensure adherence to SLAs, and implement process improvements.

• 0 - 2 Years
• Lebanon - Lebanon

As an entry-level Service Desk Associate, you will serve as the first point of contact for clients seeking IT support, handling incoming requests and support tickets while provi...

• 1 - 3 Years
• Doha - Qatar

Customer Support: Provide exceptional customer support by promptly addressing inquiries, concerns, and requests from clients, both internal and external. Order Processing: Proce...

• 0 - 1 Year
• Chennai - India

Provide exceptional customer support by efficiently handling inquiries and resolving issues, ensuring a positive experience for every client. Utilize CRM software to document in...

• 3 - 6 Years
• Sohar - Oman

We are looking for IT Helpdesk Support Bachelor’s in Computer Science/IT-related field, 3–5 years’ relevant experience; strong Windows/MS applications, desktop/laptop/printer an...

• 3 - 6 Years
• Nizwa - Oman

We are looking for IT Helpdesk Support Bachelor’s in Computer Science/IT-related field, 3–5 years’ relevant experience; strong Windows/MS applications, desktop/laptop/printer an...

• 3 - 6 Years
• Muscat - Oman

We are looking for IT Helpdesk Support Bachelor’s in Computer Science/IT-related field, 3–5 years’ relevant experience; strong Windows/MS applications, desktop/laptop/printer an...

• 2 - 6 Years
• Abu Dhabi - United Arab Emirates (UAE)

Provide first-level support for IT incidents and service requests Log and track issues using ITSM tools (e.g., ManageEngine) Troubleshoot hardware, software, and network issues ...

• 2 - 5 Years
• Abu Dhabi - United Arab Emirates (UAE)

Provide first-level support for IT incidents and service requests Log and track issues using ITSM tools (e.g., ManageEngine) Troubleshoot hardware, software, and network issues ...

• 3 - 5 Years
• Dubai - United Arab Emirates (UAE)

Manage the complete NOC process, including applications, submissions, approvals, renewals, tracking, and closure. Maintain updated NOC trackers and ensure timely follow-up on pe...

• 2 - 5 Years
• Abu Dhabi - United Arab Emirates (UAE)

Coordinate services for children with developmental delays, ensuring family support, appointment scheduling, and compliance with healthcare regulations.