Service Desk Analyst Jobs

• 3 - 8 Years
• Bahrain - Bahrain

Your Responsibilities: • Handles front-line communication with business users with regards to incident and service request management. • Assigns and re-assigns incidents and ser...

• 7 - 14 Years
• Cairo - Egypt

Lead a service desk team, manage incidents and requests, implement ITIL processes, ensure user support, and drive continuous improvement.

• 1 - 5 Years
• Dubai - United Arab Emirates (UAE)

Provide first-time resolution for customer issues, utilizing troubleshooting and technical knowledge of Cisco and ANTlabs products while ensuring excellent communication.

• 2 - 4 Years
• Tunis - Tunisia

Provide level 2 remote technical assistance, diagnose software and hardware issues, and possess good command of French and Microsoft O365 certification.

• 1 - 6 Years
• Iraq - Iraq

Responsibilities include troubleshooting operating systems, managing user accounts, providing technical support, and ensuring adherence to ITIL principles and cybersecurity prac...

• 2 - 4 Years
• Cairo - Egypt

Provide first-tier support, troubleshoot IT issues, train users, and manage systems across various platforms with strong communication skills.

• 1 - 4 Years
• Egypt - Egypt

Responsible for troubleshooting IT issues, supporting hardware and software, and managing network systems; requires a Bachelor's degree and strong analytical skills.

• 1 - 3 Years
• Dubai - United Arab Emirates

Engage in professional development, promote Emirati culture, build relationships, support diversity, and mentor Emirati individuals in a collaborative environment.

• 6 - 9 Years
• Dubai - United Arab Emirates

Seeking an IT Service Desk Engineer with expertise in Windows operating systems, Active Directory, and troubleshooting for technical support roles.

• 1 - 7 Years
• Dubai - United Arab Emirates

Emirati professional responsible for promoting diversity, engaging in mentorship, and collaborating across teams while committed to personal development.

• 2 - 4 Years
• United Arab Emirates - United Arab Emirates

Provide first and second-line technical support, manage user accounts, and ensure IT service delivery with strong communication and problem-solving skills.

• 2 - 4 Years
• Giza - Egypt

Manage user accounts, fulfill IT service requests, troubleshoot issues, and ensure compliance while providing training and support to users.

• 2 - 5 Years
• Saudi Arabia - Saudi Arabia

Responsible for IT support, managing service desk tickets, troubleshooting technical issues, and providing first-level support for end users.

• 3 - 8 Years
• Iraq - Iraq

Provides IT support for technical issues in windows environments, requiring excellent interpersonal skills and certifications like CompTIA A+ and ITIL Foundation.

• 3 - 6 Years
• Giza - Egypt

Role purpose: Acts as Service Desk Support to enterprise end users through the customer s 1st Line Support Helpdesk (Local, Regional, or Global Helpdesk) based on Helpdesk to He...

• 5 - 8 Years
• Sharqia, Egypt - Egypt

Install, configure, and troubleshoot IT equipment and applications; requires a Bachelor's degree, service desk experience, and problem-solving skills.

• 1 - 3 Years
• Al Kuwait - Kuwait

Provide front-line customer service desk support, troubleshoot technical issues, and manage trouble tickets while ensuring excellent customer service skills.

• 0 - 2 Years
• Cairo - Egypt

Answer and process guest requests via various communication methods, maintain professionalism, and assist with room service and internet access.

• 1 - 3 Years
• Iraq - Iraq

Receive and document service requests, manage data in Global Maintenance Management System, provide customer support, and perform preventive maintenance.

• 1 - 3 Years
• Amman - Jordan

Utilize technical knowledge for network resource delivery, problem resolution, and vendor coordination; requires basic networking skills and excellent communication.

• 0 - 2 Years
• Abu Dhabi - United Arab Emirates

Respond to user inquiries, troubleshoot technical issues, log support requests, provide software instructions, and maintain documentation in a friendly environment.

• 4 - 9 Years
• Kuwait - Kuwait

Oversee service desk operations, manage staff, ensure performance metrics, provide technical support, and maintain certifications in a customer service environment.

• 3 - 10 Years
• Dubai - United Arab Emirates

Ensure compliance with service-level commitments, manage vendor relationships, drive automation, and support incident response in a fast-paced environment.

• 2 - 4 Years
• Abu Dhabi - United Arab Emirates

Assist users with inquiries and technical issues, provide customer service, log support requests, and maintain documentation in a collaborative environment.

• 1 - 3 Years
• Al Kuwait - Kuwait

The role involves providing technical support, managing incidents, ensuring customer satisfaction, and coordinating with regional operations for enterprise IT systems.

• 1 - 5 Years
• Baghdad - Iraq

The role involves managing service desk operations, ensuring safety compliance, training staff, and maintaining customer service excellence in a fast-paced environment.

• 1 - 3 Years
• Al Kuwait - Kuwait

Provide front line customer service desk support, troubleshoot technical issues, and manage trouble tickets while ensuring excellent customer service skills.

• 10 - 12 Years
• Riyadh - Saudi Arabia

Provide daily support, manage IT requests, analyze hardware problems, and ensure network security while maintaining technical knowledge in IT operations.

• 0 - 2 Years
• Beirut - Lebanon

Provide first-line IT support, troubleshoot Microsoft cloud issues, manage tickets, assist with onboarding, and ensure customer satisfaction.

• 2 - 4 Years
• Dubai - United Arab Emirates

Provide technical assistance and troubleshooting for end-users, manage user accounts, and maintain IT assets with strong problem-solving skills.