Service Engineer
Digitec
Multiple Vacancies
Posted on 27 Oct
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Experience
1 - 3 Years
Job Location
Education
Bachelor of Technology/Engineering(Mechanical)
Nationality
Any Nationality
Gender
Not Mentioned
Vacancy
2 Vacancies
Job Description
Roles & Responsibilities
- Using various strategies and tools to provide effective solutions to customers' concerns.
- Communicating with clients, engineers, and other technicians to ensure that services are delivered effectively.
- Promptly following up on service requests and providing customer feedback.
- Monitoring equipment and machinery performance and developing preventative maintenance measures.
- Conducting quality assurance and safety checks on all equipment.
- Delivering demonstrations to ensure that customers are educated on safe and effective equipment use.
- Providing recommendations about new features and product improvements.
- Monitoring inventory and reordering materials when needed.
- Conducting research and attending workshops to remain abreast of industry developments.
- Writing reports and presenting findings to Managers and Supervisors on a regular basis.
Desired Candidate Profile
A bachelor's degree in Mechanical / Electrical engineering.
A valid driver's license and willingness to travel.
An available Car to use at work.
Excellent active listening and customer service skills.
The ability to deal with multiple requests without being overwhelmed.
The ability to remain professional under pressure.
Superb work ethic and a growth mindset.
Company Industry
- IT - Software Services
Department / Functional Area
- Engineering
Keywords
- Service Engineer
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