Service Engineer

Digitec

Multiple Vacancies

Posted on 27 Oct

Experience

1 - 3 Years

Job Location

Alexandria - Egypt

Education

Bachelor of Technology/Engineering(Mechanical)

Nationality

Any Nationality

Gender

Not Mentioned

Vacancy

2 Vacancies

Job Description

Roles & Responsibilities

  • Using various strategies and tools to provide effective solutions to customers' concerns.
  • Communicating with clients, engineers, and other technicians to ensure that services are delivered effectively.
  • Promptly following up on service requests and providing customer feedback.
  • Monitoring equipment and machinery performance and developing preventative maintenance measures.
  • Conducting quality assurance and safety checks on all equipment.
  • Delivering demonstrations to ensure that customers are educated on safe and effective equipment use.
  • Providing recommendations about new features and product improvements.
  • Monitoring inventory and reordering materials when needed.
  • Conducting research and attending workshops to remain abreast of industry developments.
  • Writing reports and presenting findings to Managers and Supervisors on a regular basis.

Desired Candidate Profile

A bachelor's degree in Mechanical / Electrical engineering.

A valid driver's license and willingness to travel.

An available Car to use at work.

Excellent active listening and customer service skills.

The ability to deal with multiple requests without being overwhelmed.

The ability to remain professional under pressure.

Superb work ethic and a growth mindset.

Company Industry

Department / Functional Area

Keywords

  • Service Engineer

Disclaimer: Naukrigulf.com is only a platform to bring jobseekers & employers together. Applicants are advised to research the bonafides of the prospective employer independently. We do NOT endorse any requests for money payments and strictly advice against sharing personal or bank related information. We also recommend you visit Security Advice for more information. If you suspect any fraud or malpractice, email us at abuse@naukrigulf.com