Service Manager

Client of eTek Global

Posted 30+ days ago

Experience

3 - 8 Years

Job Location

Kuwait - Kuwait

Education

Any Graduation

Nationality

Any Nationality

Gender

Not Mentioned

Vacancy

1 Vacancy

Job Description

Roles & Responsibilities

Lead a multi-national workforce within the workshop, service reception, warranty and administrative team

  • Set and maintain high operational standards for the business
  • Agree budgets, forecasts and KPIs for the business
  • Operate an efficient and profitable business
  • Highlight and rectify inefficiencies and bottlenecks
  • Ensure CSI remains above targets
  • Manage and close customer complaints effectively
  • Report on departmental performance on a monthly basis
  • Aftersales marketing
  • Staffing - appointment, training, development, appraisals etc.

Desired Candidate Profile

Service Manager in a franchised car dealership for at least three years

  • Middle East experience an advantage
  • UK Plc or large car dealer group experience considered
  • Arabic speaking desirable
  • Highly resilient and target focussed
  • Financial understanding (P&L reporting)
  • Coaching and motivational skills

Company Industry

  • Automotive
  • Automobile
  • Auto Accessories

Department / Functional Area

  • Administration

Keywords

  • Service Manager

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Client of eTek Global

http://etek-global.com/job-description.php?id=36

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