Service Manager Tanzania 2 Wheeler Quadrangle

Employer Active

Posted 2 hrs ago

Experience

7 - 13 Years

Job Location

Other - Tanzania

Education

Intermediate School

Nationality

Any Arab National, Any GCC National, Any European National, Indian

Gender

Any

Vacancy

1 Vacancy

Job Description

Roles & Responsibilities


  • Lead a team of service advisors and technicians, fostering a collaborative environment to ensure peak performance and customer satisfaction.
  • Oversee the entire service process, from booking appointments to vehicle handover, guaranteeing efficiency and adherence to quality standards.
  • Manage customer interactions, resolving complaints and building strong relationships to cultivate customer loyalty and positive reviews.
  • Analyze service data, identifying trends and areas for improvement, and implementing strategies to enhance service efficiency and profitability.
  • Monitor and control service costs, including parts and labor, to maintain budget adherence and optimize financial performance.
  • Ensure adherence to safety regulations and company policies, creating a safe and compliant work environment for all staff.
  • Conduct regular training sessions for service staff, keeping them updated on the latest vehicle technologies and service procedures.
  • Manage inventory of spare parts and consumables, ensuring optimal stock levels to minimize downtime and meet service demands.
  • Prepare and submit accurate service reports, analyzing key performance indicators (KPIs) to assess performance and inform decision-making.


Employment Type

    Full Time

Company Industry

Department / Functional Area

Keywords

  • 2 Wheeler
  • Service
  • After Sales Service
  • After Market Service
  • Warranty Management
  • Service Manager
  • Spare Parts
  • Service Team Lead
  • Regional Service Manager

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Quadrangle

Quadrangle is a Search firm which hires for leading Companies across the globe

Harveen Bedi

B-77, Sector 5, Noida London, UK, SW6 3PA, Noida, India

https://www.quadranglesearch.com