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Nationality
Any Arab National, Any GCC National, Any European National, Indian
Gender
Any
Vacancy
1 Vacancy
Job Description
Roles & Responsibilities
- Lead a team of service advisors and technicians, fostering a collaborative environment to ensure peak performance and customer satisfaction.
- Oversee the entire service process, from booking appointments to vehicle handover, guaranteeing efficiency and adherence to quality standards.
- Manage customer interactions, resolving complaints and building strong relationships to cultivate customer loyalty and positive reviews.
- Analyze service data, identifying trends and areas for improvement, and implementing strategies to enhance service efficiency and profitability.
- Monitor and control service costs, including parts and labor, to maintain budget adherence and optimize financial performance.
- Ensure adherence to safety regulations and company policies, creating a safe and compliant work environment for all staff.
- Conduct regular training sessions for service staff, keeping them updated on the latest vehicle technologies and service procedures.
- Manage inventory of spare parts and consumables, ensuring optimal stock levels to minimize downtime and meet service demands.
- Prepare and submit accurate service reports, analyzing key performance indicators (KPIs) to assess performance and inform decision-making.
Employment Type
- Full Time
Company Industry
- Automotive
- Automobile
- Auto Accessories
Department / Functional Area
- Installation
- Maintenance
- Operations
- Repair
Keywords
- 2 Wheeler
- Service
- After Sales Service
- After Market Service
- Warranty Management
- Service Manager
- Spare Parts
- Service Team Lead
- Regional Service Manager
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Quadrangle
Quadrangle is a Search firm which hires for leading Companies across the globe
Harveen Bedi
B-77, Sector 5, Noida London, UK, SW6 3PA, Noida, India