ServiceNow Enterprise Architect

Client of Linking Humans

Employer Active

Posted on 31 Oct

Experience

1 - 4 Years

Job Location

Dubai - United Arab Emirates

Education

Any Graduation

Nationality

Any Nationality

Gender

Not Mentioned

Vacancy

1 Vacancy

Job Description

Roles & Responsibilities

As the ServiceNow Enterprise Architect, you will act as the bridge between business vision and technical execution. You will own the enterprise-wide ServiceNow roadmap, define architectural standards, and drive alignment across global teams.

Key Responsibilities

  • Design and maintain the ServiceNow enterprise architecture and roadmap across multiple business areas.
  • Partner with senior stakeholders to translate business objectives into scalable, future-proof platform solutions.
  • Govern integrations, data models, and standards to ensure platform consistency and resilience.
  • Provide strategic guidance to solution and technical architects across major ServiceNow implementations.
  • Conduct platform maturity reviews and define improvement initiatives.
  • Champion new capabilities within Now Assist, AI, and Automation Engine to enhance value delivery.

Requirements

  • Proven experience in ServiceNow architecture across multiple modules (ITSM, ITOM, HRSD, CSM, or SPM).
  • Strong knowledge of enterprise architecture frameworks such as TOGAF or IT4IT.
  • Ability to influence at C-suite level and lead discussions around digital transformation strategy.
  • Relevant ServiceNow certifications (CIS, CMA, CTA, or equivalent) preferred.
  • Excellent communication and leadership skills, with a focus on delivering tangible outcomes.

Desired Candidate Profile

Proven experience in ServiceNow architecture across multiple modules (ITSM, ITOM, HRSD, CSM, or SPM).
Strong knowledge of enterprise architecture frameworks such as TOGAF or IT4IT.
Ability to influence at C-suite level and lead discussions around digital transformation strategy.
Relevant ServiceNow certifications (CIS, CMA, CTA, or equivalent) preferred.
Excellent communication and leadership skills, with a focus on delivering tangible outcomes.

Company Industry

Department / Functional Area

Keywords

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Client of Linking Humans

https://linkinghumans.com/job/servicenow-enterprise-architect-8954